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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,800 reviews
931 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,800 unfiltered reviews

Starting on Page 8831 of 15,260. Return to Page 1

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Thanks for all the hard work team.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Would use Veterans United Home Loans again and would refer to anyone.

headshot image of Edward Kim

Loan Officer: Edward Kim

NMLS# 1838562

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

4.5 out of 5 Stars
headshot image of Angela Sanders

Loan Officer: Angela Sanders

NMLS# 796987

5 out of 5 Stars
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars

I would have no reservations about recommending VU

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

Call Bill Bales and his team. They get the job done.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

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5 out of 5 Stars

Veteran’s United make this whole process incredibly easy, with straightforward guidance and frequent updates. A very positive experience!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars

Veterans United is excellent at what they do. They care about their customers and see to all our needs.
It has been a pleasure to work with them on both homes that they have finance for us along with a refinance.
Again thanks to all.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars

Overall a very pleasant and easy experience with VU.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars
headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

3.5 out of 5 Stars

There are many things that could have been done differently not all of them were vus fault. I hope my case is something that can be learned from. How ever I am super thankful to crystal (from client advocate) Steven Ross, and my realtor Celeste. Without them this would have been a nightmare.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

VU was extremely efficient and helpful with processing my loan and responding to all my questions. They kept a good rapport with my realtor and we all worked together as a great team for an overall good experience.

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

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Experience first-hand why 364,466 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Nicole, my loan officer was absolutely incredible!! To say she made the experience so much easier is an understatement!! She walked me through the whole process and was always always available!! That alone is unheard of in this day and age. So personalized her service was that she made me feel like I was her only client..That's a talent very few people have, and incredibly appreciated during what for many can be a stressful experience. When I recommend Veterans United it will be because in large large part because of Nicole. I cant believe we closed so fast and painlessly!! Thank you Nicole! You will not be forgotten. -Ruth and Mitchell

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

3.5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Jake Powers

Loan Officer: Jake Powers

NMLS# 1565057

4 out of 5 Stars
headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars

Every member of the VUHL team that I have spoken with or ever emailed has been very professional, courteous, genuinely interested in providing real quality customer service. I have nothing but high recommendations for VUHL. I have purchased a home and now have refinanced that home. The entire experience has been clear, pain-free, and handled with class and respect. Thank you!Through my years I have purchased two other homes prior to beginning my interaction with Mr. Jason Crone. One of the ways to provide valuable feedback on Jason Crone is to look back on my previous experiences with others. When I do this, I realize that some of the people I have dealt with in years past need to be retrained in their fields of expertise. An even larger concern is the lack of genuine caring and trust from those who received my business in the past.
From the very first phone call, I made back in December of 2019 when we began the process of purchasing our home to the last call or email that Jason and I have had to complete the refinance of my home in April of 2020, I have nothing but the highest praise and gratitude for Jason Crone! Jason is a man of great integrity and honesty! It has been a pleasure conversing and working with Jason Crone who is trustworthy, dependable, and has earned our utmost respect for the great value he provides with his guidance and his incredibly outstanding quality of customer service! We have nothing but great things to say when it comes to Jason Crone!
Jason, well done! We really appreciate your awesome character and service! Thank you!!
John and Brenda Sullivan
Florida

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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