Veterans United made buying our first home such an easy process and were there to answer all our questions form start to finish.
Veterans United not only smoked checked other competitors with rates customer service and even the ease of their mortgage tools online were above the rest. Only suggestions I would have is to develop an internal paper that goes within the mortgage teams that keeps track of what the customer has done and sent. In the military we had a similar type document that went on top and was a router type document that way can keep track and limit the work the team has to do. Few occasions josh molly and Sarah asked for same thing nearly same time.. which was great show they care and are on the ball. Just a suggestion to help future packages.
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Highly recommend.
They went out of there way to make this happen
Veterans United is a first class company, knowledgeable of the VA home loan process and very easy to work with, they work with you to take the pain out of home finance process.
The whole team at VU was experienced, kind, patient with my lack of understanding, and went above and beyond to ensure everything was handled in a timely manner and with my best interests at heart. Would 150% recommend or use them again.
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Being a veteran means you are a hero, and there are many ways that companies wish to thank those who serve. Veterans United says thank you by making the whole process easy and with no money down, which is a huge benefit. Take advantage of all that Veterans United has to offer you- you've earned it! We did a refinance to make some home repairs, and again easy. They even called us to see if we wanted to do a rate reduction refinance, which of course we did. Great company, great people, great choice~
Great overall experience!
Josh and his team were tremendously helpful from the outset. My situation was somewhat difficult and urgent; {my rental property was sold and I was informed I had to move in 30-60 days} Josh and his team stepped in and resolved my problems completely.
I was able to complete the Loan process and get to successful Closing well within the needed time-frame. They also seemed to care about me as a person and veteran, and added some nice touches like the welcome Matt, Congratulatory emails and encouraging phone calls... Very well done!
Veterans United Home Loans is an exceptionally well run organization! All eligible veterans should contact Veterans United for their home sales!
