Fantastic experience working with Veterans United. Made the process as easy as possible. The entire team from start to finish was outstanding. Will recommend them to any other Veterans.
They were the dream team. Mike and Erin make a great team, and I would recommend them to everyone I know. I had such a great experience with them.
We loved working with this team again. They stayed in communication with us throughout the process! We strongly recommend Veteran’s United and Steve Kincheloe’s team!
To those people who want to purchase a home .I recommend lenny oh from veterans united and Bryan balisacan his partner kayla. They help so much i can never thank enough.god bless them
Veterans United made my first home buying experience easy and stress free! My loan team was very experienced and answered every question I had!
ABSOLUTELY FANTASTIC. KEEP UP THE EXCELLENT SUPPORT FOR THE VETERANS!!!
They got the process done. Not very efficiently or smoothly but they did get the process done. I would recommend more personable loan specialist than Veterans United. Their videos are helpful but often came too late or showed me how me team was failing to communicate with me.
Response from Veterans United
Trenton, Thank you for taking the time to submit a survey on your recent loan. We see that your loan funded within a few weeks of submitting your application! Although the time frame is where we would like our loans to proceed, we also understand that communication and trust should be set as well. We will take the information provided to improve our skills and training. We would like to open the door for you to discuss any issues you would like to address. Please contact our client advocate desk for further assistance. Thank you again for using Veterans United and thank you for your service.
I really appreciate Veterans United...twice they have helped me purchase a home and both times I knew they had my back. I am the widow of a fallen veteran, after his death, I needed to relocate...The process of a home loan is so major, but Veterans United always kept communications open with me and made the end result a smooth transaction..
They are great people who make everything much easier, quicker and simple to go through the process.. I reccomend them.
Jason Lacey was very proffessional and helped me in reducing my homeowners insurance in half, as well as qualifying for the loan with the underwriters.
Look elsewhere. Yeah, I got my house but the process was frustrating. I don't know how this organization has a high satisfaction rating. I was not impressed.
Response from Veterans United
Richard, We strive to make every loan experience special with set expectations that are attainable. However, there are some times when there are hurdles outside of our control that will delay things. We want to invite you to reach out to our Client Advocate team to discuss further and to address any questions or concerns. I appreciate your time for filling out this honest survey and will be ready to assist further.
Good experience!
