Friendly, honest, and helpful. You rule.
Bill and Alycea are an amazing team of professionals to work with. This was our first home buying experience and I was really impressed how incredibly smooth they made the process. Bill was very straightforward from the start - if you listen to him and his suggestions- he gives you all the info you need to be successful. The whole process was very clear and transparent- we did use the lighthouse program and worked with Shawn Shackelford who checked in with me every month to make this possible. I really appreciated the lighthouse program. This was an A plus experience all around - Thank you Bill, Alycea and Shawn! I highly recommend this team and would use them again in a heartbeat !!!
The overall process with Christian and Andy was great there were times that it was overwhelming and they acknowledged when it was overwhelming and apologized for it. It wasn't anything that he did it was just sitting out the process of needing more items and stuff like that. Kathy from the get-go just didn't impress me when she said that she didn't have any more properties available and I had already found four other ones that we ended up going to see. I think one of them was already rented. I'm not sure how the process works as far as where the Realtors are able to search if they're able to search other websites and stuff but I just felt like from the very beginning she said there wasn't any more properties and there was plenty more. and at the very end when my parents went to do the final walk-through and she told us that the seller was going to leave the recliner, grandfather clock, coffee table and couch to my parents. My parents were so happy and they ended up taking the stuff that they said that they were going to leave behind which that wasn't her fault but if that was my clients I would have surprised them with a housewarming gift to apologize for the cruelness of the sellers. when I sent her a text telling her they went back on their word with the mentioned items. She just said yeah that was pretty messed up but nobody tried to compensate or do anything to apologize for my parents getting their hopes up and it just it could have been handled differently. Other than those issues with realtor and the process was done as smoothly as it could be and I am satisfied with my parents having their home that they've always wanted so I am happy about that :)
Our buying experience was a ease because of Veterans United, They have such an amazing team of people and as first time home buyers we had an amazing experience.
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Veterans United is a modern and streamlined service for veterans. I am happy that the company has grown to be successful as it is and still maintains its integrity
I have purchased a few homes in my life and without question this was the fasted and most efficient home buying experience I have every had. I will recommend Veterans United to all my friends and family!
As stated earlier, at first I was deeply embarrased to contact Veterans United for information regarding a VA loan as I had gone through a divorce that had fully ruined my credit for thirteen years. But since Veterans United was listed as being number one in the nation in helping veterans with VA loans, I decided to take a chance and give them a call--a call that I will never regret having made for they quickly proved to me why they were consided Number One! If you are a veteran who's considering a VA loan, I recommend them to you without any reservation. PLEASE GIVE THEM A CALL! You will not regret it! They truly appreciates the honorable service that you provided to our Great Nation, and they will go out of their way to help make you VA loan's approval process as smooth as possible--for after all, you deserves this and much more! Thank you so much for your service to our nation! - The Rev. Marcos A. Castillo, E-6/PO1/HM1, USN-RET
