He's very good and understanding

Veterans United took us by the hand and walked us through this process. They explained every step and made sure we understood. I would highly recommend them to anybody looking to refinance.

Veterans United helped to ease our anxiety over being first-time homebuyers. They were patient, attentive, knowledgeable, and responsive. They made sure we understood the process each step of the way and I love the instructional videos that are found throughout the site. I also love the myveteransunited.com site. It was easy to follow and understand. Thank you for helping us in our new home!



Very easy to work with.







Great experience with everyone




It never hurts to ask, right? Veterans United has answers about your future home... just ask! I closed on the home of my dreams in 2 months thanks to Steve Kincheloe and his team at Veterans United Home Loans!


We had no idea what this loan process would be like, but we were so pleasantly surprised at how easy and efficient it was! Everyone was very helpful, and being able to do everything online, while daunting for us “golden oldies”, was not as difficult as we thought it might be. It was actually pretty painless and easy! And whenever we had a question, Kayla or David were more than willing to explain things and help us out. They were always very responsive and kept us well-informed throughout the whole process. Now, if they would only come and help us move all this furniture to our new home! LOL. Thanks to everyone involved!


Excellent company with knowledgeable staff and outstanding customer support. My experience buying a home was substantially easier thanks to the efforts of VU, and Ross Pierson.

I've financed 3 homes all through different lenders. Your company is 2nd to none. There aren't enough good words to say about Veterans United. I was apprehensive about the process at first due to the fact that everything is handled electronically, but you guys have it figured out. The online check list was so easy to use. In a weird way, it was almost fun completing that list.

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Veterans United team was very helpful and made the home buying process very nice. Thank you all so much Caviness Family


Ask for Derek Russell. He is the go to man. So helpful, really goes out of his way for our veterans. Very professional and personable. Makes you feel like you are his only priority. Made our journey to buying a our home easy.

The knowledge and professionalize that I received from everyone during this loan process was amazing. I would recommend Veterans United in a heartbeat!

I would like to provide a written letter describing my experience for you to use to promote your company and service but that will take me a few days to get it to you

Second time buying with Veterans United and working with Jeff Gordon's team, they do not disappoint. We are even happier the second time round and got an even larger home. Thank you for making our dreams come true and helping our family grow!


