defiantly will be using them again in the future
The whole process was good. Frustrating at times but understandable since we are buyinga house. Jessica did everything she could to alleviate any issues that came up. Would recommend 100 percent to friends and fam.
We couldn’t be happier with entire team at Veterans United. Everyone went above and beyond for us. Honestly we were terrified to go through the process after hearing so many horror stories but I can’t rave enough about how easy they all made this process for us. So grateful for Veterans United.
Could not have asked for a better team to work with. Absolutely outstanding throughout the entire process. Thank you so much!
Great company, Rick Bridgman helped me through some complicated issues with the home buying process, would have backed out if not for him.
Veterans United have been great from day one. I started working with them last year and they were very helpful in getting my credit where it was supposed to be and after that process was down the loan department was amazing. The process was so fast and easy that I was surprise in closing on my new property in 30 days. I want to thanked my whole team and the Veterans United staff on all the hard work and process to get me and my family in our forever home.
I highly recommend Veterans Home Loans to anyone looking for a VA loan. The very experienced, knowledgeable team are friendly and easy to work with and walk you through each step of the process. They make it simple and the whole experience was great!
They screwed my loan up from get go. I had no faith in them that they could get me to closing. Too many excuses.
Response from Veterans United
Hi Howard,
Thank you for bringing this to our attention, and I'm really sorry to hear about your frustrating experience with your loan process. It’s disappointing to know that you felt we fell short which caused you to lose faith in our ability to get you to closing.
We strive to provide a smooth and reliable service, even when unforeseen circumstances occur and loan products need to change or adjust. Regardless, it sounds like we missed the mark with too much defense and not enough offense in communication.
Our Client Advocate team remains availble to field suggestions on how to best serve you so we may ensure others do not have the same experience. To get reconnected with your client advocate, you please reach out directly to 1-800-212-5200 or ClientAdvocate@vu.com? We're in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to contact us anytime.
Great team, second time buying with Veterans United. Always impressed with how easy the process is.great customer service
Jeff and his whole team were awesome. Jeff always made himself available even on weeks for any questions I may have had. He made sure I understood everything along the way and went the extra mile to ensure everything involved in the loan process went smoothly.
My real estate agent Tiffany was great and super involved in finding us our new home. She was always very professional and courteous.
I would work with this whole team again!
