I didn't recieve any responses to questions I submitted. Loan calculations were incorrect.
Response from Veterans United
Thank you for your feedback Eric. We appreciate you contacting our Client Advocate team with your concerns during your loan approval. Your Client Advocate remains available if needed.
As always, Krystal Palmer-Robb has provided us outstanding service and opportunity! We are so grateful to have crossed paths with her in our journey to find and finance our forever home. She is highly professional and has maintained our best interests throughout this journey. Thank you, Krystal and VU for all that you do! Merry Christmas and Happy New Year!
Great team to work with!! Thanks Cal!
I had a great experience with them until I refinanced my load and was never told that my loan was going to given to a 3rd party company. Then money was taken out of my account was a final payment and then veterans united claim they never took the money even though I have the recept from them with the confirmation number.
Response from Veterans United
Korleia, transferring the servicing of a loan is common, but we're still here to assist you with any issues that arise. Please contact our Client Advocate team directly for assistance resolving any servicing concerns.
This experience was by far the best I have ever had when purchasing a home! I cannot say enough great things about this company and it’s amazing employees!
VU made the home buying process so smooth for a first time home buyer. They knew everything about VA loans and made my wife and I very comfortable with the whole process.
Very much so. Outstanding team and service !!!
Hard working team. Very attentive.
Very professional with a clean atmosphere.
The team I had made it a walk in the park.
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Very good and fast service and My loan specialist was very knowledgeable and helpful
Timely accurate and responsive to our needs and questions. Closed on time!
