Veterans United Home Loans was amazing to work with. From the first call, the conversations were like we already knew each other. They were so personable, understanding and patient with us as we purchased our first home. This will definitely NOT be our last time working with them.
I would recommend Billy Watkins
Very easy to work with and always focused on customer needs. Fast responses to questions and a fully engaged in the process staff. Top notch service from beginning to closing!
This was such an awesome experience to work with this team on building our new home. Even with a government shutdown we were able to continue the process, I give them 10 out of 10 stars.
I am very happy that I decided to do business with Veterans United. They are truly a very professional organization.
Active communication is Key as well as trust in the VA home loan approval process. It requires a good working relationship between both, VA and Veteran. The next most important part of the process is reviewing, signing and submitting requested documents by given deadlines. I believe the VA home loan process is only as successful as the Veteran who is staying on top of the details in the process.In order to have a good home loan experience, be positive and stay positive and committed throughout the entire process. All the work the folks at Veteran's United did for me made my first home buying experience so much less stressful than it would have been if I had to go out and do it on my own.
Friendly, accessible, and knowledgeable. Very smooth process for our first house, would definitely recommend using Veterans United.
Jeremy,Thanks for all your hard work and excellent customer service. It truly stand out!! I am blessed to have you as my loan officer.
All of my questions and concerns were answered in a timely manner. Everyone was very patient with me making sure I understood what I was signing. Very friendly staff.
Everyone I worked with at veterans united were awesome. Even with a few kinks on the local end they still worked hard to get everything on track.
I have heard so many horror stories from service members who used there VA benefits to secure a loan for the purchase of a home. They obviously did not use Veterans United. My experience with the entire team through out the process was amazing. Very professional and also personable. I never felt one minute of stress during the process.I felt that the entire Veterans United team related to me as a Veteran and a home buyer. From the first time that i spoke with the loan specialist until closing the entire process went very well. I highly recommend to my fellow Veterans thinking of using there VA loan benefits to give Veterans United a call. Proud Veteran Kenneth Meshell
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I am totally impressed with how much work they did behind the scenes to make the home buying process and loan approval process very smooth and with no stress. True professionals!
I highly recommend Veterans United, and if possible Michael Pitts specifically.
Make sure you ask them to tell you what they need all at once in the beginning. Otherwise, they will drag it out to nine weeks.
Response from Veterans United
James, thank you for taking the time to share this recommendation with our team. We've invested a great deal of time and effort to accomplish this very thing. We agree that it is important to be upfront about the documentation necessary to complete your home loan, and we are interested in learning more about your experience. You may contact one of our Client Advocate team members to share more details and help us continuously improve.
