Very easy process, highly recommended for all Veterans to take advantage of this resource. It is without a doubt that we would do this process again. Thank you Veterans United!!!
If you're looking for a VA loan, Veterans United is definitely the way to go. The professionalism and strong customer service from Mitch Carver made what tends to be a stressful situation, go quite smoothly. Highly recommended for your VA loan needs!
Veterans United actually live up to their word, they truly help Veterans get good homes.
To the Veterans that are reading this statement, I just want to say regarding our experience with Veterans United, that if I had to I would choose this wonderful group again in purchasing another home. I have nothing negative to say regarding this group. They were completely understanding in some difficult situations when I was trying very hard in putting together the documents that were needed in a timely matter. One has to remember to have patience. The term that was given to me couldn't have been any better than if they had tried to be. So, to close, give Veterans United a chance to prove to you in your choice of many other teams that are out there. I choose V.U. and was very glad that I did. No one gave me any information ahead of time to look into this term and just took a chance on them and once again glad that I did. Thank you so much.
Max and Karin were great to work with and helped us accomplish all the tasks required for financing.
Veterans homebuyers was wonderful, I would greatly refer the company to friends and family
I did everything online and over the phone, the entire team was very easy to work with and answer all my questions as they arise. Awesome team of professionals!
I definitely recommend Veterans United Home Loans. My real estate agent recommended them saying they were on point and fast. And he was right. I pretty much had an effortless and worry-free experience. They took care of most everything that needed to be taken cared of. They were very fast and persistent. I had an amazingly simple and easy closing experience because of it! I recommend them absolutely!
Even though there is a few steps for paperwork they will guide you through it
If you're looking to buy with Veterans United, you can't get a better team than Jon Gunnels, Rob Dycus, and Aaron Chisum.
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I know the application process involving the VA can be somewhat cumbersome. And I also think that if a company is dealing with Veterans, that they should understand that some of us are old and suffer from service connected disabilities that may limit our understanding to all the paperwork involved. An since we are old, a lot of us have Trusts and Mike did not seem to have a clear idea of what was needed on the forms I had to have notarized. I had to go have the same forms notarized 3 times. It could have been all done the 1st time if i had been given instructions on what was needed. I think better follow through by Mike or his staff could have facilitated the process. We are not computer savvy folks so the back and forth with email, docuisign, and review of documents etc was sometimes a bit much. I understand that this process makes the loan go quicker but it is a bit cumbersome for us oldie but goodies. Maybe a little bit more concern for us in that area would be helpful. I also know that this was done during the holidays and delays are expected, however this made my Lock expire on 1-11-19, and it cost me another $20 bucks to extend it to 1-14-19. PS, i got the wrong CD's prior to closing. That's it, just that i think a little more training is in order. Chris Pedersen
Response from Veterans United
It is an honor to receive your feedback Mr. Pedersen and we want to ensure your experience helps us improve for future customers. Thank you for sharing these details and we apologize for any challenges that we may have been able to resolve for you sooner. Our Client Advocate team will be researching these details closely to ensure we are held accountable as a team.
My experience with Veterns United was great. They were there every step of the way. I had many obstacles along the way and they handled that with ease and professionally. If I ever do this again, I will choose Veterns United.
All parties involved are amazing. Everyone listened to my needs and made my dream come true.
