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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,004 reviews
747 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,004 unfiltered reviews

Starting on Page 9044 of 14,901. Return to Page 1

5 out of 5 Stars
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

Had some hoops to jump through but was able t get through them. Now we will have more money at the end of each month

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Fast and informative service. All questions were answered quickly

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars

Veterans United does a very good job to make you comfortable in your whole loan experience.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars

Awesome people to work with...thank you!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Refinance was painless and worth while.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Great service! From pre (pre) approval to closing.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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Experience first-hand why 355,138 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Mr. Brad Cone, Senior Loan Officer, IS Veterans United. Brad has taken care of us, our family & numerous other referred Veteran Brothers & Sisters and Brad, take care of us with utmost care, attention to detail, so much respect; Brad takes so much extra time, always, at home, on weekends, a rare day off. Brad is Veterans United & we consider Brad, all these years as one of us, a Veteran Brother & Family. Thank you Brad for all you have done & do for us. We look forward to one day meeting in St. Louis to shake your hand and to give you a big thank you hug ! Veterans United Executive Officers, we congratulate you, with the tremendously capable Senior Loan Officer, Brad Cone, you have working ever so hard for you. Please promote Brad early & often. God’s Speed, God Bless, many thanks Brad & Merry Christmas Brother !
Most Respectfully:
Daniel & Chastity Hope

headshot image of Bradley Cone

Loan Officer: Bradley Cone

NMLS# 836930

4.5 out of 5 Stars

Great service. However somehow my closing costs exceeded my estimate of a 10 month payback? Ended up being twice that! So be care and make sure you understand exactly what will be your final costs.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars

For closing we got our apt, but when we got there we had to wait another 3.5 hours before we had to come back and actually sign off on the buyers package. It was even more stressful because we were ready for the original time but waiting even longer made the situation just a little more nerve racking to wait for the call on the next apt time to sign papers. Overall the process buying the house seemed painless. The systems in place and the set-up on-line to upload documents needed.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

A first class experience beginning to end.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Professional

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

They were very prompt to answer any questions and reply back when messages were left.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Great experience all around.

headshot image of Tamara L. Hemmie

Loan Officer: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

Ready to see for yourself?

Experience first-hand why 355,138 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Terry and his team was on top of everything and in a timely fashion. Friendly and curties.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Ben and his team were very helpful with any questions we had regarding our loan process.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars

Have had several loan on the same property thru VUHL. Wouldnt consider anyone else

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Friendly, courteous, punctual, efficient, patient and knowledgeable. Excellent communications. The personalized web site for your loan is "SECURE" and outstanding. It guides you, taking it step by step in proper order, with a "to do" list. It documents every step and item. When you complete a task it is checked off and moves right along to the next phase. The ease of use of the web site is unquestionably a HUGE plus. It is extremely well thought out. Besides outstanding interest rates, all the people are just terrific to work with. They refer to themselves as "The Veterans United Family" in some of their posts. I have to say, from the time I got started with them all the way to closing on my new house, they did give me that "family feeling". They actually care on that level, and it doesn't get any better than family. From my standpoint, there is no doubt why Veterans United is #1 in VA loans. They are without a doubt second to none in every measurable category, and the intangibles are off the chart. Home buying can be very stressful, but with their skill and knowledge of what's happening, their outstanding organized methods, they keep everything in perspective and on an even keel. I would wholeheartedly recommend Veterans United not just to Veterans like myself, but to anyone who is in the home buying market.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Great experience from beginning to end. Buying my first home with Veteran’s United made the process not stressful at all and actually enjoyable. Thank you so much Veteran’s United!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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