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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,564

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 427,564 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Your Entire Team Is A+ #1!!!! Mark, Brittany, and Anthony made Everything So Easy, and I Could Feel That They TRUELY Care About Their Job and Us Client!!!!
Thank You So Very Much!!!!

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

2.5 out of 5 Stars
Would Recommend

While VU is a great place to start. When you do your refinance I would suggest looking into other agencies for a better rate. I felt like mine was still a little high when I refinanced with VU, and as a it was my first time refinancing I didn’t know I could look elsewhere.

Response from Veterans United

Hey Alec,

Thanks for taking the time to share your thoughts and experiences with us! I understand how frustrating it can be to feel like you missed out on a better rate, especially during your first refinance. It’s a big decision, and we always want to make sure our borrowers feel confident and informed along the way.

My team would love to hear more about your situation and help look into your experience to see if there’s anything we can do or clarify. If you’re open to chatting, feel free to reach out at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

Veterans United is always helpful. I recommend you guys to everyone I meet that's a Vet. Keep up the great work.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

VU always has done a great job for me and my family and they are appreciated!

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

I been dealing with veterans united for along time because ofJosh Capron because he loves his job and very good at it and a good person. I feel I can called him my friend and I have never met him thanks to him I will always be a veterans united customer for life.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Greg, mason, Emily, and Kari were all equally amazing. Very happy with time lines, dates, and how everything was explained. Made the home buying experience super easy, and stress free. 2nd time using veterans united, and will continue to do so because of the nothing but great experiences I’ve had!

headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Always keeping us informed on what was happening and what we could do to keep moving forward.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

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5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend

Everyone did a fantastic job, I felt like I was really taken care of and had no worries through the process.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4.5 out of 5 Stars
Would Recommend
headshot image of Haley Moore

Loan Officer: Haley Moore

NMLS# 2447892

5 out of 5 Stars
Would Recommend

God is good.... He sent me a wonderful family to take care of my family and I, and we are truly grateful

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

This was our second time using Veterans United and it was even better than thr first time! Our team was so fast! We originally had a closing date of 9/16 and they were able to give us the clear to close on 9/3. Easy to work with. Communication was great! 10/10 recommend! Nick, Nate, and Aliscia were wonderful! We also received the sweetest care package after closing that was very personalized to our family! Thank you again!

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

More Reviews

See all 427,564 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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