Exceptional experience.
To potential Veteran Home Buyers, my experience with Veterans United has been a Great Experience. I now call the Loan Officer, who worked with me, "My Loan Officer". The relationship built between the two of us, was as though his office was right across town from where I now live. And of course, one day, I would personally like to meet him. When I first made the call to Veterans United, I believe in November, 2018, I let "My Loan Officer" know that I was ready to purchase my first new home. After submitting the initial paperwork, I then received a telephone call from an Associate Broker. "My Loan Officer" and "My Associate Broker" took it from there. They guided me through the entire process and made sure I stayed on course in providing all of the necessary paperwork. My Closing Date was set for January 11, 2019. Guess what? On January 11, 2019, "It was Closed." I am now preparing to move from Arkansas to Georgia, into my beautiful home. Thank you Veterans United!
Merry
Veterans United (Dureill) called within literally 1 minute after I filled out the online application. The process was seamless. As a customer, you will only deal with two people - your Personal Loan Specialist and your Real Estate Agent until closing. 5 Star service all the way!!!
A+++ Customer Service!
Good honest people, willing to work with you any time you hit a road block and quick to do what is usually thought to be a slower loan. Love them.
Veterans United and their loan specialist team were great to deal with. We were kept well informed of any changes, documents, or missing items needed. Loved the "To Do List" and how helpful and easy the website was to download documents and signing documents. Veterans United made us feel as if they had our back through the whole process. We recommend Veterans United.
It's been a great experience only advice I can give, is to save everything. Save all emails all paperwork and receipts, on occasion we had to go back to them or V.U needed copies. Also be patient especially during the underwriting process and say on top of your to do's when they come in.
I would highly recommend VU to my friends and family. We had guidence and support from our initial inquiry , till closing and beyond.
I had a great experience with Veterans United. Nick and Jordan made the process quick and easy. They were professional and knowledgeable and understood what I needed. This is a great place for vets and active duty using VA loans. I've already recommended other friends to use Veterans United.
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Don't b afraid to contact them, they will help you to get where you need to be when no others cannot I am totally, I mean totally 100 %satisfied, I love those guys and I'm just not saying that, it's from the heart
Veterans United Home Loans was amazing to work with. From the first call, the conversations were like we already knew each other. They were so personable, understanding and patient with us as we purchased our first home. This will definitely NOT be our last time working with them.
