The process went smooth with the exception of one thing which was the house being appraised under value but Nick and Tammy were quick on there feet and suggested a ROV (reconsideration of value) which worked in my favor and afterwards we were able to proceed with closing right away with no issues. Shelby was sweet and would always check up seeing if I needed anything for the move and Nick was very responsive, Tammy was knowledgeable with my questions for things I didn’t understand with the loan as well as Nick even after asking the same question probably 20times he would always just answer it again.
We had the best experience working with Veterans United! Could not be more pleased with the ease of the whole process and the communication. Would highly recommend for any Vet! Thanks, Veterans United for making our first home-buying experience wonderful!
This was my second time using vets united for my home buying and I was absolutely shocked that they were able to top my first experience! I will always use and recommend veterans united!
Slight frustration that we did not know final cash to close and monthly payment until the night before closing which caused alot of unnecessary stress during this process.
I think an evaluation needs to be done regarding the appraiser used for this home purchase. He was difficult in to work with and get timely documentation. This is the only thing that caused a delay in our closing. But this delay meant we weren’t able to do certain things over the holidays with time off as we make a big transition in our life. Other than the appraisal, the rest of the process was exceptional.
If I ever buy another home. I would love to with with this team again.Thanks for all your help.
Seems like all went well. Confused to why 1 hour before closing were still signing a handful of documents. Stressful
Scott and his team made this process very seamless and easy. I tell people all the time how theyve taken so much stress off my family and I, so that all we needed to do was sit back and relax. It was even more assuring knowing that Scott would answer me anytime of day and had a great knowledge and delivery to "laymen's terms".This man needs a pay raise!!!
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Veterans United is unique in its ability to work VA and commercial loans. I had a fantastic loan officer Jonathan Lucas who helped me through this process and who is very efficient. Can’t say enough good about customer service that I received from him and I would say Veterans United is highly recommended.
Process was smooth and all of the staff always returned my call promptly. Couldn’t be happier!
The team at Veterans United kept me informed throughout the process and responded promptly when I had questions. I am very satisfied with the service I received.
I'm grateful for the whole concierge team. My realtor, Shelby with Kaizen Realty, is a saint and I'm grateful for her longevity. The concierge staff is remarkable and I will recommend them with the highest praise.
Drew was a crucial part of the team always keeping me updated on documents needed.
I was extremely happy with the entire team. I did not get "Any Last Minute Surprises ".A BIG SHOUT OUT FOR YOUR TEAM !
