I was switching from Rocket Mortgage to Veterans United . And Rocket was a nightmare and they caused a lot of problems with the VU . But my loan people were wonderful, I cannot say enough of how patient and nice the people were. They kept me informed all the way of what the problem was, and what I could do to help it out. We finally got through it all, but it was a nightmare for time being there. Everybody I have talk to that works at Veterans United are some of the nicest people I’ve ever run into and I would recommend this company to anybody that is looking for a refinance or to do a new loan. I just wish I had use them earlier than waiting as long as I did.
Though I was overseas for the entire home buying process, Joel, Austin, and Nick really took care of us and made our home buying experience more comfortable and enjoyable.
During our home buying experience, they all treated us like family... I really love them all!
I’m glad I pick Veterans United the process was a overall great experience
My Veterans United team has went above and beyond more than once. From our first initial home loan for our first home keeping us informed and relaxed throughout our crazy ride. They not only managed to assist us making this process as smooth as possible while we were planning our wedding, but also when the unexpected happened and I was involved in a car accident, the last thing you want while trying to close on your home. Luckily my team guided me and made sure I was able to get my vehicle replaced while it not affecting our home purchase. They even went above and beyond and sent me a get well care package. After purchasing and rates went down they immediately reached out to us and were able to get us an even better rate on our home. I can't explain how thankful we are for our Veterans United team.
I absolutely love working with Veterans United, they work hard to make sure you are satisfied! Zach and his team are Amazing!
If any of the staff at veterans united leave. You made a horrible mistake not paying them what they are worth.
Overall great buying experience, the team did everything in their power to ensure a smooth transaction. Jerry Simons was great to work with.
Thanks to Dawn Williams-Heckman! She put up with our rookie questions and was very patient with us as first-time home-buyers!
The whole team has helped me from the moment I applied for the loan until the day I received my keys. They are still checking in on me even after I purchased the home.
Mike Mange and his team were fantastic. I would absolutely recommend him and he will be my first call if we want to use the VA Loan again in the future.
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Overall, I'd like to say that our home loan process was awesome and having such a wonderful team made the process even better. Thank you to Veterans United for employing such amazing people. I cannot even begin to explain how the blocks fell into place with that first phone call to the loan officer (Mr. Guinn) to get a Pre-Approval letter. We are so excited for our new home and new chapter!!
Alex deserves a raise.
Just a great experience with the team. All around. We are forever grateful.
By far the easiest experience buying a home. With the help from people who actually care. Thank you guys so much for your hard work and helping my family settle into an amazing home.
