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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,498

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I can't praise Veterans United enough! When we began looking for loan options, a VA loan was recommended as the best option. We were new to the process and unsure. However, from day 1, when we spoke to our loan specialist, Matt Thill, he assured us he would be with us throughout the home purchase ...and that's exactly what happened! We spoke with him regularly throughout the process and right thru to closing. Veterans United and Matt, you have fans for life! I will tell any and every Veteran i know about our success story! Thank you so very much!!-The Curry Family

headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

This will be my third home but my first VA buy using Veterans United. It was an amazing experience! The level of experience and the dedication was superb! Just make sure you do what you should do and they will take care of you!!Customer for life,Angela Simms, RN, CCC, MIM

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Excellent team. To work with they help me with everything from helping me get my credit straight to closing on the loans. Would definitely use them if we buy a house again

headshot image of Taurean Williams

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

4.5 out of 5 Stars
Would Recommend

The whole staffs are very friendly..accomodating..unparalled professionalism..quick yet concise and accurate in all aspects..unquestionable work atttitude..Kudos to the whole team

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

4 out of 5 Stars
Would Recommend

It’s scary the 1st time around and exhausting if you are trying to buy a house by yourself. I’d strayed away alittle but folks out here were looking for a name they were familiar with. I just like to say thanks to my VU team😎

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Thank you so much to the entire team that helped us with buying our home. Y’all made it stress free and we appreciate that more than anything! Thank you once again for helping find our forever home.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

3 out of 5 Stars
Would Recommend

I am glad I got my home and the terms I got it for. With better communication this process would of been a wonderful experience.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Great organization that works totally for the veterans

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

4.5 out of 5 Stars
Would Recommend

I was a little disappointed when it came to the closing. The final number we were given from Veterans United was different than what North American title company had told my husband. Not sure where the disconnect was but there were a lot of questions back-and-forth. North American Title also said we could bring a cashiers check to the closing which we did as well as write a personal check for the difference between the amounts that veterans United ahead and the title company had. Then on November 1, 2018 I had a voicemail from Kayla Thoenen stating that she could not get a hold of my human resource manager for verification of employment. I submitted a VOE dated 4 Oct 2018. How many of these are required?? If another one was needed it would have been nice to know prior to November 1st!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Highly recommend Would conveyed to every veteran that this is a must. Contact this Organization. Every one that I contacted was very professional caring and would do what’s necessary to ensure success.. Thank you Veterans United job well done .

headshot image of Brooks Rapp

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

We had a great experience working with Veterans United, each person we worked with was so helpful.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Know you will be in great hands with Laura.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

When buying a home with Veterans United, you will find the process easy and relatively stress-free. They are highly qualified, organized individuals that work together to make the experience personal and efficient.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend

It was a long process. My husband & I thought we weren't going to be able to find a home suitable for us. However, we did and we are so grateful and humble. The advice I would give to other first home buyers: Have patience, don't settle on the first home you view and make sure to have some money saved up when buying a home.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

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5 out of 5 Stars
Would Recommend

I had quite a few problems selling my house in Plymouth. Mike worked and helped me in many ways. He stood by me for over a year and made it work. I sold my house with help from Mike and Cara and now I have a house in Florida livin the dream. Thank you Mike and Cara

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Jeff M. never left me alone to swim in a sea of requirements, forms and a deadline. He advised me on how to increase my credit score by paying off a few accounts I had. Now my credit is the best that it has ever been and I have a beautiful condo that compliments my life style. I have the best mortgage team ever!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

The process was a snap, with the to do list and all the follow-ups that we received it was a very smooth transaction.

5 out of 5 Stars
Would Recommend
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

4 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

More Reviews

See all 430,498 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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