It was a great experience and Heidi Bailey was an amazing loan officer, she was very helpful and knew what she was talking about.
It is always difficult and daunting to work through the process of refinancing a home. Marlon and his team helps to make the process easy. They are transparent in explaining the process, the website is set up in such a way that it is easy to get all the documents to the team quickly. They answer the phone immediately, or get back to you as soon as possible and there are no false expectations. I have purchased or refinanced many homes and I have to say that working with Veteran's United was the least stressful experience I have ever had. I recommend them them to any qualified Veteran, you will not regret the outcome.
As a first time homebuyer I’ve heard bad stories about homebuying and so I went into the process expecting the worst, but ended up relieved with just how smooth the process of purchasing a home can be when done right.
Made the experience easy. I was explained everything and was given different options. Always courteous and very knowledgeable.
Once we fond a home, which took close to a year, our loan officer did a great job of keeping us informed of what we needed to do. As first time home buyers, the process can be a little overwhelming, but Cooper kept the show running smoothly. Thanks again and we love our new house!
Veterans United made the process of getting a loan and getting into a new home almost totally painless. There are always some issues with any lender, but VU, the team lead, and team members worked to keep them to a bare minimum and make the process as smooth as possible.I rarely ever give top rating in surveys in order to leave room for improvement, but in this case I did..
To fellow veterans, you wouldn't go out on patrol alone. You went with a team. So why try to buy a home by yourself? Veterans United was my team and I am glad I chose them. The long road to closing can get pretty rough but the crew at V U got me through it and I'm now in my new home. Thanks, Veterans United. Job well done!
I felt welcomed and informed throughout the whole process. When they say call for any questions or concerns they really mean it.
Friendly and easy to work with, very professional and caring company
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Veterans United is an excellent provider of VA Loans for those who need them the most. Every step of the way is explained “Barney style”. You will not be “left hanging” or misinformed. Very professional and they are available 24/7. Great opportunity that led to my first property at the age of 21.
We recently purchased a home loan through Veterans United Home Loans and the experience was so wonderful that I wanted to share with other Veterans interested in purchasing a home. My personal Loan Officer/Specialist was Andy Strubel. We (my wife Rose and I) also worked closely with Brandon Levy, Transaction Coordinator and Sean Reberry, Transaction Coordinator, was also a part of his team.Andy and Brandon provided expedient responses to all questions, provided bi-weekly updates, answered/returned all phone calls the same day. They ensured that we had the best home buying experience ever. Their customer service skills were outstanding. Their work ethics need applauding. I can not say enough about how pleased we were with their professionalism. They were very knowledgeable and provided all resources/literature to ensure we had an understanding of the home buying process from start to finish. Veterans United receives a top rating from us. They made me feel very special to be a U.S. Veteran. Please try them, you will not regret it. We highly recommend Veterans United Home Loans.,Earnest BookerU.S. Army Veteran
I would definitely go with Veterans United again due to their knowledgeable and friendly staff.
We highly recommend Veteran United for home loans They are very professional and work with you from day 1 until closing, always available if you have question o concern . They made our home purchase a great experience Thank Again !!!
