While taking this very important step, buying a new home and moving out of state, I never felt alone during the whole loan process. Starting with Samuel Short who initiated my paper work, to Gabe Hearthman, who saw that I was in good hands with realitors, for the home hunting process. Bobby Moss brought it all together so smoothly and quickly and was really always there just a call away. I do believe they all work day and night.
My Team was really there for me, on top of everything and in touch with me the whole time. I truly did everything on line, which was so convenient.
There concern doesn't just go during the loan process, but continues after! I was given recommendations for Electricians in the area to call, when my inspection showed some small electrical issues needing attention, and they sent me a list of providers to call for services that I would need. They are the Best.
Everybody was very kind and helpful and seem to enjoy their job.
The entire process was very smooth, professionally handled.
Exceptional Service !
Great company and personal to work with. They were easy to talk to and even put up with my freaking out over simple things at the end. They never lost their professionalism. I would highly recommend to my friends and family who are veterans.
Hard but fair
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Excellent home loan specialist .
Very knowledgeable, professional, and easy to work with. Always responded in a timely manner whether email, text, or phone. Recommend anyone in the market for a home to take advantage of the professional teams at Veterans United. Thank you and will plan to use Veterans United again in the near future.
Nick and his team were awesome and very very helpful and informative! They made our process so easy and smooth! I will definitely recommend him and his team.
Really enjoyed working with Veterans United. Lance made the process easy to understand and kept me on track. Looking forward to sharing my experience with other vets.
Great teamwork!!!
Kept in contact throughout the entire refi process and quickly responded to all questions.
Over all the experience was excellent
My original loan I was conned out of 6000 dollars which nobody could really tell me what it really went to just I couldn’t get the house unless paid.It surely didn’t go as down payment my loan never reflected the payment.So if that wasn’t enough I decided to refinance veteran home loans one main selling points was I would get my escrow refund of course while there a stranger my house making me sign tons of paperwork i am informed that I will not be getting my refund escrow!!They always do they bait and switch on every big deal they so no would not recommend this experience to anybody unless they want to be
Response from Veterans United
William, we're very sorry if the information regarding your escrow funds was not well explained. Our Client Advocate team is available to discuss this in detail with you. We certainly don't ever intend to provide misleading information, and we would like the opportunity to gather more information from you.
Processes are easy to follow and any questions are answered promptly.
This is my second loan with them in as many years. Awesome service from Heather and her team. 2 thumbs up
Chris and Susan were excellent throught all the process. All aspects were explained in detail and I had a clear understanding from beggining to end. Really great team.
Best experience I have had buying a home, outstanding.
