Thank you everyone on the Loan Team who participated in any way to help me purchase my home for my family. You guys are the best and recommend y'all to everyone!
And yes I have already referred my family to use veterans united
Great company to use. Used this company twice now. No issues to worry about.
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Phil, Jackie, and all of the staff at Veterans United Home Loans, I thank you for helping my family and I obtain our dream home.
My problem was not with Jason it was with the title company that was used. My experience with WFG was horrible.
Response from Veterans United
Hello James, thank you for making us aware of the issue you experienced working with the title company. While we do not hold ourselves directly accountable for third-party service providers, we do wish to learn as much as possible so that we can try to offer quality support in similar situations. We are very happy that your experience with our team was positive.
Was not sure how a veteran of my age would be treated, my service was a very long time ago. Was obviously never a problem. Thank you Veterans United.
There is no other team out there that will work harder to make sure your home buying experience is smooth as possible.
We will recommend Veterans United to our friends. Now I understand why Veterans United is rated number-1.
I believe that veterans United try to get us the best rate possible. And we think Nathan for all his hard work
No other comments. Overall satisfied.
Reasons I would not recommend:
-free float down was pitched as a sales point. Then told by another team member was not available. So I had didn’t answers the same day from two different VU on our loan team. This was a week after we decided to go with VU.
-Generally organization, what is the end state of the item you need so we don’t have to go back and forth. We can get you what you need in one shot.
-Errors on final statements. A VA loan expert should know that va loans don’t pay pest control fee.
Some positives: Eric was a joy to deal with. If his tact and knowledge were universal this would be a different review.
-the website was a great add. The team was helpful as we had to email everything. Jessica upload our docs as we only had mobile phones.
-VU was able to accommodate a 30 day closing. That was nice.
