Neal and Levi worked with us from the time we bought our first home to our most recent refinance and I can’t say more great things about them. We were always told that buying our first home would be very stressful but they made it almost seamless and easy! They were happy to answer all our questions (and we had A LOT). I can’t thank them enough for helping us through the process.
Kris Ball was very patient with my wife and I. He answered all of our questions very professional and he if did not know the answer he would find out what we were asking about and get back to us with the answer in a timely manner.
He was there for us through the whole way.
My refinancing process was as simple and straightforward as my initial loan, I would recommend this group to anybody!
Responds very quickly and was soo helpful through our whole process.
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Vishal was OUTSTANDING!!! Helped us through the entire process and made sure we knew what was going on at all times.
You guys were great, i was not a fan of the VA and all their nit picking and having me do stuff to the house that the city of Fairbanks did not require when the house met all code. Thank you.
Heather and her team were more than outstanding in all areas and their support along the way as more than appreciated by myself and my wife. Tremendous !!!!!
I put Louie Nieman through hell until this ordeal was over.
It was Louie that got me the loan. He worked on my application for hours in his office and away from his office.
I called at early morning hours and late at night, not knowing where he was.
Who ever is his boss, I would give him one recommendation; GIVE HIM A RAISE!!! or at least a bonus. He deserves it. I believe that no one else could have gotten an approval on my loan.Great job Louie and please have a great year with Veterans United.Regards,
Neal Ulitsky
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Overall experience was very good. Being able to submit online forms was very helpful. One suggestion would be to provide all items in "To-Do" checklist at very beginning of process. There were a few rounds of needing to go back to submit additional information, some of which could have been included in the initial list of items. Not a big inconvenience, just a suggestion.
From start to finish in the loan process, I was extremely impressed. Having worked with other lenders in the past (even during this loan process), I can tell you that Veterans United is definitely a cut above the rest! After all, I did end up going with Veterans United and thought the last lender was great. Sorry other lender, but you didn’t even come close!
They were very thoughtful and even surprised our daughter with gifts. :)
The entire team treated me like family, perhaps even better. Veterans United was with every step of the way and it all started with the Lighthouse program. Thank so very much!
Everyone is so very nice. Understanding and they genuinely care about veterans and their families. Thank you very much again. Me and my family are grateful for everyone.
From start to finish, we were very pleased with how Dan Kelley handled our home loan. With all the paperwork requirements he was able to keep us on track and we closed on the day we requested. Adrienne Smith is an asset too.
