The whole team did a great job I wouldn’t ever shop with any one else they gave me and my family a chance to live our dream
Overall we are extremely satisfied with everything. Process was easy, streamlined and easy to understand. Everyone was great and only issues I can come up with are super minor. I thought the To-Do Process items could have been quicker, but I was getting them done as soon as they posted and was eager for the next Item, so I was a bit impatient. Our Realtor Angie was great only negative I can give, again nitpicking, she got hung up on the pest inspection and I had to help get that complete so we could close but she worked hard to get it completed. I would defiantly recommend the team and Veteran's United to others.
I’m so glad I found VU. I highly recommend this service to my fellow veterans. They have a great full service experience for home buying needs. From start to finish, they are there for you every step.
Great team all around!
Not at the moment
They Will Work around busy schedules, very nice and cooperative! Made the home buying experience less stressful!
Very pleased with the service from start to finish. Professional and very helpful when we had questions. Quick to respond back as well. Thanks so much
Very quick process they walk with you every step of the way please keep records a document and signing as the process is so quick. Always felt welcome and at home before closing great team
Loan Companies and Title Companies should think more about the home buyer than the dollar. It can happen to you! But the dollar will lead you in the wrong direction until you are on the other side.
Veterans don't stand a chance in America.
Response from Veterans United
Donnie, we thank you for sharing your feedback openly and for giving us an opportunity to learn more. One of our Client Advocate team members has already begun to research your comments, and we will be contacting you soon for more information. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
I recently had the pleasure of working with an exceptional home purchase team, and I cannot recommend them highly enough. From start to finish, their professionalism, expertise, and dedication made the entire home-buying process smooth and stress-free.Right from our initial meeting, it was clear that this team was different. They took the time to understand my needs and preferences, ensuring that every step of the way, I felt heard and valued. Their knowledge of the local market was impressive, and they provided invaluable insights that helped me make informed decisions.Communication was one of their standout qualities. Jordan and Victoria were always available to answer my questions, no matter how small, and kept me updated on every development. Their responsiveness and transparency built a level of trust that is crucial in such a significant transaction.The team’s negotiation skills were top-notch. They secured an excellent deal on my new home, advocating for my best interests throughout the process. Victoria, her attention to detail was evident in the thoroughness of her work, ensuring that nothing was overlooked.What truly set this team apart was their commitment to making the experience enjoyable. They were not just focused on closing a deal but on ensuring that I felt comfortable and confident every step of the way. Their friendly demeanor and genuine care made a potentially overwhelming process feel manageable and even enjoyable.In summary, this home purchase team exceeded all my expectations. Their expertise, communication, negotiation skills, and genuine care made my home-buying experience exceptional. I wholeheartedly recommend them to anyone looking to purchase a home. They truly are the best in the business. Thank you Jordan S. and Victoria B.
Overall I believe this is a trustworthy lender.
I appreciate it!
Haley Patterson was exceptional. She shared my grief throughout this ordeal and I thank her again as well as the rest of the team.
I really appreciate Sarah and Gus in this process of assuming a loan with Veterns United. They were friendly and on top of everything. The process was organized and easy (even for me who is a person normally challenged with computer tasks.)
Veterans United is the way to go! Truly could not have asked for a more flawless experience. They truly made buying a house an absolute fantastic experience. The team was quick to respond, on top of absolutely everything and the most friendly and personable group you would ever want to work with. Would HIGHLY recommend and will use again in the future if the need arises.
