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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,517

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 430,517 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

The experience of buying your home can be overwhelming. I had no clue what i cas fetting into. Just knew i wasnt renting a home. These two combined, the agent and lender. Helped me through a process that was quick and easy. I have purcahased one other house 9 years ago and was dreading it again but after this experience im sold. Thanks again guys for everything!!

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

This has been the most enjoyable home loan experience I have completed in many years. All phases were smooth and very uncomplicated to complete. Zach's team was well informed and easy to access at all times. All my questions were answered in a quick and professional manner. The entire team showed respect to myself and my personnel information.Thank You Zach and your Team for a Great JobMichael & Sandy Saunders

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Michael Logan

Loan Officer: Michael Logan

NMLS# 1450307

3 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4 out of 5 Stars
Would Recommend
headshot image of Devin McCall

Loan Officer: Devin McCall

NMLS# 1161640

1.5 out of 5 Stars

Maybe Im just too oold and feeble to attempt a procedure like getting a VA loan over the phone and computer, but ths was the most complicated most frustrating most stress inducing, most mis understandable process I can recall.I think If questioned by a peer I would have to forewarn them with great emphasis on what is mentioned aboveSugggest one emplyee work each deal all the way through, Suggest each applicant get more explicit, detailed warning if you will of just what kind of proofs and their depths , will be required up front. ie "you will be required to provide documentation of your incomeand other pertinent data including specific source documentation during the course of your applucation process"Please be aware that you will often be required to provide greatly detailed factual data in support of your application. This provision may frequently appear repetitive but is absoluetly necessary for the suucessful completion of your applicxation

Response from Veterans United

Your feedback is greatly appreciated Joel, and we thank you for the opportunity to journey with you toward home ownership. We realize that some aspects of the process can feel unnecessary, but it is always our hope to provide dedicated care in explaining and facilitating each step along the way. Please feel encouraged to reach out for further support or to share more about your experience by contacting our Client Advocate team. We have attempted to reach you and look forward to being of assistance.

4.5 out of 5 Stars
Would Recommend
Photo submission from Denise H.
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
Would Recommend

Always available to answer question. She insured the process went as smooth as possible. Great attitude!

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

The team at Veterans United simplified the process and explained everything in detail which gave me a big sense of relief.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

3.5 out of 5 Stars
headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

They made me feel like family. if there was a problem, they were on top of things. Everyone knew what they were talking about and they never made me second guess myself during the entire process. Thank you all for your hard work. You all will always hold a special place in my heart.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

3.5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Nothing to add, just glad it’s over and moved in and settling into the new home.

headshot image of Dave Stoll

Loan Officer: Dave Stoll

NMLS# 1657172

3.5 out of 5 Stars
Would Recommend

I'm very glad that Veterans United home loans with that for me once the ball get moving is never stop yes I would recommend Veterans United Home Loans to and if farmer military personnel what a great organization

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

3.5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Working with Chris & his team I was never in the dark about any phase of my homebuying adventure, ___THANKS ALOT, EVERYONE ____

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Listen...if you have been denied and have gotten discouraged, you have cane to the right people. We had given up and were so discouraged, but after talking to Veterans United after being denied for two years, three months after our initial phone call, we were approved and find our dream home. Don’t give up. These guys are great!!

headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

More Reviews

See all 430,517 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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