The whole process was easy and my VU team walked me through everything, step-by-step. VU is very thorough and they make sure everything goes right. It was a slightly longer process for me but so worth it.
All questions answered, clearly and quickly
This is one of the most professional and easy to work with VA mortgage companies. We highly recommend their services and professional attitude toward Vets
When you advertise for Veterans Home Loans on Home buyers web sites,then it should be for whatever State you are from so making it easier to work with your broker. I'm from Alabama and the person that worked on my loan was in Minnesota.
Response from Veterans United
Hi Judy, we are grateful for your feedback. Our Loan Specialists are qualified to help veterans in many states, and this diversity of experience helps us provide expert advice on the VA Loan. We do appreciate and understand your point of view and also value local relationships. Thank you for letting us know how you felt so that we can be more aware of our customer's needs.
Veterans United is a fantastic company to work with! If you're looking to process the VA loan soon, I HIGHLY suggest considering VU as your lender. They've streamlined the entire loan process online and have a great reputation for addressing their customer's needs. I'm thrilled to have had worked with them for purchasing our first home. The customer service experience was phenomenal! Always on standby ready to answer any of your questions and concerns.
Amazing experience overall. Having a dashboard to log into to see what stage and what documents were needed was great, however having a great team that was there to answer all of my questions made the experience as painless as possible. Will highly recommend Veterans United to friends and family.
John was great to work with but I had to rate VU as a 7 because we had a lot of issues along the way. I do not think any of the issues were John's fault. Some may have just been the process altogether. The most frustrating part was having our closing date and time get pushed back multiple times. ALso our funds did not come in by the promised day. Moving forward, I think VU should be more cautious about closing dates and times and when/how funds are dispersed because this caused us a great deal of issues.
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I wore my Veterans United socks on closing day:-)
Veterans United Home Loans makes the mortage lending proccess as low stress as possible. They demonstrate a have a very high commitment and appreciation for Veterans of the Armed Forces and their family. They make a pleasant experience out of a very important life decision. They are diligent to make sure all goes as smoothly as posssible.They have a great team of dedicated,knowledgable professionals who seem to really enjoy what they do. I highly recommend Veterans United Home Loans with 100% confidence that you will be in the best of hands.
We highly recommend Veterans United because of their quality care and service. The home buying process was especially stressful for us due to it being a brand new experience. We appreciate your support and will certainly turn to you again for our future home buying ventures.
