My experience with Veterans United Home Loans was exceptional.
Dava Turk and Nathaniel Fritz we’re very flexible and helpful working through my extremely busy schedule.
Great job Veterans United... you make things easy, from getting approved, to recommending all the services needed to buy a new home.
Easy!
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My loan team was excellent and have been completely satisfied with everything they did.
My loan team was fantastic. They kept me up to date throughout the process, and were very accessible as well. Any time I had a question, I was able to get in touch with someone promptly, and they were very welcoming to questions.
Most of all, they never rushed me, they made sure that I understood every detail of the of the loan process, if I had questions, they had the answers anytime I called. Although it took almost 8 months to fine a property, they never wavered. Thank You.
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Experience first-hand why 361,359 homeowners give us a perfect score!
We cannot say enough on how well we were treated and helped every inch of the way!!! We learned a lot when looking for that dream home. We knew absolutely not thing nor what is involved in picking and buying a home. But you have one special smart well professional man name Ben Murphy that we can't say enough about. He had all the patient's in the world plus taught us so much that so many people don't even know. We for sure are spreading the word plus gonna refer people to him for how great he was. In the end it was as if we knew him all our life. That's how great him was. I don't think you could get better than how we were treated and how smooth the whole transaction in buying a new home. Very professional and educational that's for sure...... Thank You So Much For All That You've Done For Us!!! We are extremely HAPPY!!
The process was simple.
Rob is awesome! Kept me up to date on all developments and refinance went really smooth
A very long stressful drawn out process. Never had an issue with a VA lender before and I’ve had 3 other homes.
Response from Veterans United
Thank you for sharing your opinion Shannon. We're sorry to hear we didn't provide the best VA home purchase experience compared to your other purchases. Each purchase is unique, but we strive to remove as much stress as possible regardless of the situation. Our Client Advocate team would like to know more about the details that led you to feel this way. Please contact our Client Advocate to help us improve our service for you and all Veterans.
The entire experience was handled with the utmost professionalism and never at any time did the communication breakdown between Veterans United and us. I believe without Veterans United and the dedication they showed we would not have closed on our house. Thank you from the bottom of my heart.
