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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,924 reviews
750 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,924 unfiltered reviews

Starting on Page 9393 of 15,331. Return to Page 1

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

3.5 out of 5 Stars
headshot image of Stuart Andrew Timmerman-Waters

Loan Officer: Stuart Andrew Timmerman-Waters

NMLS# 1085398

5 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Very professional and knowledgeable - great job.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

4.5 out of 5 Stars
headshot image of Brandon Rooks

Loan Officer: Brandon Rooks

NMLS# 1810135

5 out of 5 Stars

I love Veterans United!! They work with you any way they can and are always super pleasant and quick to respond. We are home owners because of Veterans United !!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

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5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

They did an outstanding job meeting all of my needs.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Christina and Caytlyn were great helping me through the process of buying my first home.

headshot image of Christina Gardiner

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

Super easy, great people.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars

Great experience with Kyle Gardner and Jaclyn Shaw. Thank you for all of your help.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

We were very pleased with the service we received from Veterans United Home Loans

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Great organization with great employees.

headshot image of Kaleb Greenemeyer

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars

Outstanding job, start to finish, and the website made it easy to coordinate. When I had questions I received an email very quickly. Thanks again!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

2 out of 5 Stars

Need better communication and understanding that borrowers are not experienced with the process not something they do every day.

Response from Veterans United

Thank you for that reminder Thomas. It is imperative we take the time to fully explain the ins and outs of the loan approval process. Our job is to educate you and prepare you for a home purchase. We're very sorry if we failed in providing you this service. Our Client Advocate team will be reviewing your file for training opportunities. Please do not hesitate to reach out with additional information.

5 out of 5 Stars

Crystaline, Michael and Ted are outstanding assets to Veterans United!! They are a pleasure to work with and have gone out of their way to make our refinancing a smooth and easy process. We are blessed to have Veterans United and these wonderful people in our lives!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

The entire process from start to end was transparent, honest, and enlightening. The team we had, Sam and Ryan, were nothing but the best I have ever seen in the industry!

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars

My VU team was amazing and extremely helpful with the home buying process. Even with all the delays to closing, due to me being deployed, they never stopped to ensure that I would finalize and close. I am very grateful to Mr. Shafer, Ms. Caytlyn, and the rest of the team for all the hard work and dedication they showed!!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

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