I really enjoyed the process with Veterans United! They was fast and very quick to respond to any questions. I closed on my home in around 45 days and they made it an easy process. I would highly recommend working with them and my loan specialist was amazing! Just a great experience all in all. This was my first house purchase as well and they made me feel welcomed and always was polite.
I will be recommending Mrs. Heidi Bailey-Houston, Mr. Bryan Kay, and Mrs. Tina Jacobson to every person I know is even interested in home buying. I am speechless at how smooth my first home buying process really was.
As a repeat customer I'd have to say the experiences we've had on both occasions will keep us using and referring Veterans United!
The easiest and smoothest transaction I have ever completed. The entire process is greatly aided by your account homepage and checklist.
Steve and his team have assisted us with two home purchases now, and both experiences were some of the best customer service I've ever encountered. They work quickly and efficiently, and actually care about you as a customer. I would recommend this team 100 times over.
We have had a very positive experience with the financing of our VA loan through Veterans United. Our loan officer, Kelly Tolster, was absolutely wonderful. She is professional, courteous, helpful. She answered all of our questions, returned all of our phone calls and replied to all our texts in a very timely manner. The whole process went very well. We highly recommend Veterans United.
The website was easy to use and everything was explained in depth. It was easy to navigate and someone was always available to answer questions when needed.
We have always had a stress free experience working with Vetersns United over the years. Their care and appreciation for Veterans is obvious In the friendly helpful interactions you receive.
Tony Stephenson was phenomenal from the beginning to end . He was extremely knowledgeable and professional at all time throughout the process . Tony made this process easier and less stressful for me . He was easy to speak to and was always reaching out to checking up on my progress. When ever he sent me documents to review or sign he would contact me to go over and explain and made sure I understood everything. He is efficient and patient with me . Tony made this process swift and smooth as he possibly could. I would definitely recommend him to family friends or anyone I know looking to buy a hose through Veterans United .
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Overall, this process couldn’t have gone any easier. Everyone that worked on my home buying process were professional and efficient. You have questions, they have the answers. Don’t forget about referrals!!!!
Top notch service!
Two finance efforts and their system and responsiveness is better than Bank of Am, Wells Fargo and I dear say USAA.
More communication if possible. Maybe give an update 1/2x a week
