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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,801

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 427,801 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
headshot image of Jake Kraft

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Aimee Hall and stop literally go above and beyond. There's really no other way to put it into words.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

PEOPLE ARE VERY NICE

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

1.5 out of 5 Stars

Good faith estimate was extremely far off due to "forgetting" to include taxes. This was not our mistake and nothing was done to fix the mistake. We were only notified a week before closing because we called about another question. Also when my husband called customer service, a very rude and inappropriate comment was made...especially coming from a veterans company.

Response from Veterans United

Joshua, thank you for sharing your comments with us. We appreciate the recent opportunity we had to discuss this situation with you further. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. We hope that in the end you will enjoy your home for years to come and we apologize for any confusion that may have surrounded your tax obligations. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.

4 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

The team at Veterans United made everything go as smoothly as possible for our new home purchase.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

4.5 out of 5 Stars
Would Recommend
Photo submission from Richard S.
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4 out of 5 Stars
Would Recommend
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Matt was awesome! Best experience ever buying a house!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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4.5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

Ryan and his staff were very helpful through the entire process of purchasing a home!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Kris and Kathy we're a pleasure to work with exceeding in every aspect. I spoke with my realtor and attorney and they said the service was stellar!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Ryan Peterson

Loan Officer: Ryan Peterson

NMLS# 1197848

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Absolutely awesome service. Great help to us even from overseas.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

1 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4.5 out of 5 Stars
Would Recommend

My transaction coordinator, Kim Duncan, was ALWAYS available for my questions and concerns.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

More Reviews

See all 427,801 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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