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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,422

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,422 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

2.5 out of 5 Stars
Would Recommend

It was a slow start but ended well !

Response from Veterans United

Thank you for the feedback Hubert! We are happy to hear that you ended the process on a high note. If you would like to discuss your experience in more detail please feel free to reach out to a member of our Client Advocate team for assistance.

3.5 out of 5 Stars
Would Recommend

My experience dealing with Veterans United was A+ up until the last week. Once my file passed underwriting review it became difficult to get any timely responses. I found it very frustrating and poor that 2 days before closing my monthly payments go up $400/month. It was very unprofessional for that kind of miscalculation at the last minute. No one from Veterans United took accountability for that negligence but instead diverted blame to others. Veterans United showed NO compassion for the position that their miscalculation put my family into.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

About one of the most personable and overtly friendly organizations I have ever had experience with.

headshot image of Nick Barnett

Loan Officer: Nick Barnett

NMLS# 1660739

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Danielle always answered our questions quickly no matter the time.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Michael and Hannah was amazing

headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

4.5 out of 5 Stars
Would Recommend

Ross is the man, Tim and Misty were awesome.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

3.5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

My entire experience with VU was excellent from start to finish. The team that was working with me kept me informed every step of the way.

headshot image of Kevin Heffernan

Loan Officer: Kevin Heffernan

NMLS# 1049299

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Ryan Stoll and his team was the BEST, Thank you Pete&Cindy

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

3.5 out of 5 Stars
Would Recommend
headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

The team that worked with me were the consummate professionals,Mike,Erin and Nathan are the best.Thry made the experience as smooth and painless as possible and they have earned our undying respect.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Great team who made sure I had been well informed about the full home purchase process

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

A very pleasant experience

headshot image of Morgan Evans

Loan Officer: Morgan Evans

NMLS# 844090

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5 out of 5 Stars
Would Recommend

The team was effecient and professional.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Dennis Ritz

Loan Officer: Dennis Ritz

NMLS# 262671

4.5 out of 5 Stars
Would Recommend

The VA appraisers were extremely slow and actually held up the closing process.

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Detail oriented and extremely helpful and professional

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

0.5 out of 5 Stars

I would not recommend Veterans United to my worst enemy.

Response from Veterans United

We appreciate the feedback Bernard. We see that you were able to speak about your experience with a member of our Client Advocate team. We want to ensure that your comments go to help Veterans United grow as a company and make other Veterans experience better in the future.

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Being a online thing I was real skeptical about doing this . Jimmy gave me all his contact info but I was still scared to do this . Rest assured Jimmy made a very comfortable for me to do this and we proceeded on And I couldn't have asked for anything better.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Mariano Dowgaluk

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

More Reviews

See all 430,422 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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