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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,175

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 428,175 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Outstanding team of people that worked for me and my family to get everything done in a timely manner.Can not say enough about Johnny Mitchell's team Thank you so much

headshot image of Johnny Mitchell

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Everything was easy to follow and communication was amazing. Anytime we had questions, they were asked. Couldn't have asked for a better loan team.

headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Lance Nilson was our representative and he made a long strenuous process for my family as stress free as possible. He always kept us informed and ensured that any documentation was submitted in a timely matter. He gave us his personal cell number and told us to call anytime (which we did). He made us feel like we were his only job and we appreciate it so much.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
Would Recommend

Very impressed with your professionalism and your ability to get things that i requested to me very quickly.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was a pleasure to work with. My husband and I were first time home buyers and they completely guided us through the whole process. Our loan officer, Carma Bittle, was amazing! She was always on top of it. She answered all of our questions and was very timely processing everything.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

2 out of 5 Stars

Extremely tedious and annoying process which is expected. Majority of the time I spoke with an individual who seemed as though she was new and unsure of answers, policies, requirements, home loan process, etc. Mistakes and oversights along the way.

Response from Veterans United

We appreciate the review Mary. While there is nothing we can do to change your experience we want to ensure other Veterans in the future do not run into the same issues. A member of our Client Advocate team is available for additional feedback if you wish to provide it.

5 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

4 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

The entire process was flawless. Very detail oriented. The staff kept me informed thru the entire process.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

4.5 out of 5 Stars
Would Recommend

Sent email with my comments to the team of Karin, Austin, and Max. Everyone was great, ESPECIALLY Karin.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Deaver

Loan Officer: Jennifer Deaver

NMLS# 1464178

4 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

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4.5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Brian and Jeremy were excellent. I don't think they could have made it a more smoother process.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

The Closing statement should be reviewed line by line with your financial manager on the case to ensure you understand where and what your money is going to. As a first time home buyer the spreadsheet was a little to much to grasp without outside knowledge. Once I spoke to Ashley I understood everything I needed.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
Would Recommend

An excellent and thorough job!Jaclyn was outstanding in working through the documentation process quickly and accurately.

headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

More Reviews

See all 428,175 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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