Very easy to work with. Answer all the questions in a timely manner.
Veterans United is amazing!! Every Veteran who is looking to make their dreams come true and owning a home should definitely contact them!!!
As an American software developer, and Navy vet, I went through a financial hell when the jobs were sent offshore and non-immigrant guest workers were imported to take the remaining jobs.Now that I'm finally working again, I applied with numerous companies only to be told that it was impossible.My team made the impossible, possible...
My experience was a great one from the beginning to the very end as a first time home owner i was taken real good care of thank you to the whole team
I chose Veterans United after doing research online for the top lenders for VA Loans. This company definitely stands up to its reputation. I would advise and recommend that any Veterans that are looking for home loans utilizing their earned benefits, to patronize Veterans United. They are very familiar with the lending process for Veterans and also the benefits that apply to you by state. They are not predatory in their lending practices, like some smaller financial institutions can be, and they are upfront and clear about the requirements from the customer. My husband and I couldn't be happier that we chose Veterans United, and that we had an extremely smooth loan and closing process!
Justin made the process smooth. He was available and patient with me through the whole process. He answered all my questions. He always responded in a timely manner. He was great to work with and made the bumps in the road a breeze.
Our overall experience was incredible! Kyle, Derrick, and Zach were helpful throughout the entire process.
VETERANS UNITED, YOU GUYS ROCK. FROM ALASKA WITH LOVE.
If using VU, seek out the assistance of Senior Loan Officer, Terry Roberts.
I am pretty upset with my overall experience with this company. When my realtor enlisted VU, I began working with Charlie. He was great and very responsive. Half way through my home buying process, he handed me off to Kat who, at first, was good. However, as things progressed, I would try to reach out to her with questions and inquiries and receive absolutely no response. It came to the point that I had no idea of what my closing costs were at the time of my closing date. The title company didn’t even receive their paperwork until several hours prior of their close of business. This is completely unsatisfactory and makes me question whether I should recommend this company to others.
Response from Veterans United
Thank you for this feedback, Patrick. A member of our Client Advocate team is available to gather additional details. We understand how the home buying process can become stressful, especially when costs are estimated throughout the loan process. Communication is important throughout this process and we are sorry there were instances where we failed to respond promptly. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
you can depend on Veterans United to work hard on your behalf to help make your dreams come true.
Veterans United are pros. A one stop shop for buying a home.I was skeptical at first but every review i read online showed that they were legit. The whole process was smooth once I let them drive. After all, they are the pros. With the online app you stay updated at all times. Follow thier lead and you will be the happiest home owner around.
My first time buying a house, VU made it relatively easy throughout the entire process. Great people to have on your side!!
The most important thing for me was that my realtor and Jess communicated great.
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