Thank you for all of your help in the past two months!
I would not recommend this company to my family, friends, or coworkers. My experience was not a pleasant one and I would utilize a different lender.
Response from Veterans United
Joseph, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has begun researching your comments, and we will be contacting you soon for more information. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
Veterans United is a company that puts veterans first. I will always see what VU has to offer first they make the home buying process (or refinancing) as smooth as possible.
definitely will recommend to others
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Ashley Brown was phenomenal. I could not be more satisfied with her expertise, experience, communication, and explanations throughout the process. This was my third home purchase but she taught me so much and I felt extraordinarily confident navigating the process with her. This was a challenging purchase in many regards but she kept me at ease through the entire process. I am convinced that no other lender would have assisted me as deftly or confidently as Ashley did. Thank you all so much—including Kala Booth and Renee Young who also did work for me as well. I will be returning to you guys in the future!
This is an exceptional company. I thought companies like this never existed anymore. Everyone there I came into contact with is so extremely helpful & friendly...they really do treat every single person like family. It's always easy to reach someone & they are so fast about everything! We were in underwriting so quick & closed early on our dream home! They also did special little touches that just dazzled me to no end! I can go on & on for days!
I have used Mitch and his team at Veterans United twice now. Both times they were extremely professional and they kept me in the know every step of the way. Their service has made me a customer for life. When I purchase my next home I will email Mitch to use Veterans United again.
I would just like to thank everyone that helped us get our home Mr. Gardner, Mr. Warchol, Mrs. Shaw, Mrs Field and Mrs. Beam. My experience couldn't have been better thank you all. My wife and I appreciate it very much.
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We highly recommend Veterans United Home Loans and you will not be disappointed. You will gain an excellent outcome and perfect transaction. They know what they're doing and will treat you with utmost respect, professionalism, and confidentiality.
Samantha Rustemeyer is the best! If you want someone that will work hard for you, she is the one to call. I will always turn to Veterans United for my home financing.
