This would be a10 except for some errors that were made that drastically decreased the value of the loan proposition and that I had to point out myself more than once to get clarified. (Very specifically I'll say they were on the loan value sheet where my old loan was listed with escro payments and my new loan was listed without, giving me a false savings of nearly $500 a month with the new loan) When I clarified it the first time I was told the paperwork was correct but on the second go around I forced them to explain and they admitted their mistake and corrected it. There was also an error in paperwork signing that caused my loan payment to be delayed by a week due to a VU assigned technician.
Veterans United has been so easy from start to finish. No hiccups or hidden fees!
The process was seamless using the technology of their online portal to submit documents. This is our second loan with Veteran’s United and we will be loyally coming back for our future home loan needs.
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Excellent service and always friendly. Entire team was hard working since day 1. Couldn’t be more thankful!
We were originally told we would have to wait 1yr before purchasing but another lender but Veterans United had us where we needed to be within a week the team is great.
Thank you for everything!!!!
My loan officer Cindy Tolster was extremely knowledgeable and instrumental from day one. She's a spectacular.
Very professional and informative concerning every stage of the process and made is feel like we were his only priority
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Experience first-hand why 371,257 homeowners give us a perfect score!
Very accommodating and easy to work with. Was a great experience
Very each and reassuring. Matt was very helpful and responsive.
This is the second time we have used Veterans United. Their process is so simple, and their online portal makes it so convenient to upload and review documents.
