Not good for people who work and are relocating across state. Not all needed docs are listed up front so it will be easier to manage. Will be sending documents all the way up to date of signing.
Response from Veterans United
Brandon, thank you for taking the time to share this information. Continuous requests for documentation often create additional stress, and we apologize that your experience was negatively impacted. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service.
Putting our trust in Veteran's United was the best thing we could have done for our home lending needs. The Veteran's United loan officer worked with us through every step and was very reassuring. Even when we had doubts. Our experience with Veteran's United was second to none.
To all potential home buyers, if you need a good team of professional individuals that will get the job done,look to Veterans United to make your home buying experience successful. I would highly recommend them to get you to closing with a smile on your face.
yes my loan team was outstanding.
USMC Airwing Highly Recommends you work with our millennials.
I thought Nina was very good, and her attitude was really helpful regardless of communication issues. Really thought Pre approval was expedient, and gift socks in the mail were a good start to loan process.
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Rob Deleeuw and Alyssa Soendnker Gifford we amazing to work with. They were available at anytime to answer questions even on weekends. They were patient and understanding. Thier knowledge of what I needed to know is unparalleled. I never had to wait and always got a call back the same day. I cant imagine working with any other team and will recommend them specifically by name.
I can't say enough about how lucky we were to have such a professional Johnny on the spot team that helped us with our home purchasing process. You guys do a great job!
We enjoyed working with our loan specialist, Alix. She is very knowledgeable, professional and responded to every our questions in timely manner. Overall, my husband and I were tremendously happy and and will recommend her to our friends and families.
I know why Verterans United Home Loans is #1 in serving veterans..thanks so much, The entire team was on every detail and guided us to the successful closing on time.
The experience for my first time buying a house was by far easier then I expected. The people were professional, friendly, and polite. They will answer any questions to the best of their ability at that time. The portal was an extremely helpful tool to help us keep track to make sure our part was done. I would recommend anyone attempting to buy a house, try to go with veterans united. If you are near the Dallas/ Ft Worth area try to get Leslie Melton as your real estate agent.
Follow their lead and you will own your own home!
John Logan is the greatest real estate agent I have ever had the pleasure of working with!!!
Veterans United was a wonderful home buying experience. I had several hick ups due to a bankruptcy. But my loan officer Jason Polk was a blessing and helped me get thru it every step of the way
