Heather made this entire process easy. She came to our closing, was responsive to our questions and laid out many different options so we could use our money wisely. I would highly recommend VU.
I’m so glad we decided on working with Veterans United as our Lender. Their team was knowledgeable, responsive and went the extra mile to ensure that we received the most competitive rate for our home loan. I was easily able to track where I was in the purchase process through the portal and I received regular updates via text and calls. Seriously the best communication and most thorough no matter the time of day, my questions/concerns were answered. Thank you so much Lisa, Melissa, Gavin and Dylan for taking the stress out of purchasing a home you all are amazing ❤️✨
Everyone I talked to was beyond great and should be given a raise. They were friendly and open and got everything done quickly and answered all of our questions fast and respectful
Kelly and Suzanne did an amazing job, thanks to them im in my beautiful new home
My team did not leave my side throughout the whole process! I am extremely grateful for everyone who helped me out because I would of not been able to do it on my own. Thank you to Laura, the credit card expert who helped my credit get to where it is now! Joel youre amazing!! He was there for me since the beginning of this whole process almost 9 months ago now!! If I could rate everyone a 20/10 I would! THANK YOU VETERANS UNITED ❤️
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Laura went above and beyond and stuck with us every way of the step to buying our new home.
I could not have asked for a more fluent process. The knowledge and care this team provided is beyond anything expected. They truly care about the homeowners and want to give them the best experience!!!
Other than a few minor issues with the web site not recording reviews correctly it was mostly a pleasant experience.
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I have no idea what I was doing but it went smoothly. I made delays but they corrected it and mived forward.
Mike Wilson, Patrick Newell, and Caitlin Germany were all outstanding. Everyone was very responsive and informative throughout the whole process. The only hiccup I had was not closing on the original date due to third party appraisal and confusion in wording. That part was a little frustrating but Mike did his best to reassure me that everything would be ok. The only reason this is not a 10 is because of that.
When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!
Craig and his team were exceptional getting us the exact parameters we desired for our home loan, even going as far as adjusting terms the final week prior to closing. His team understood our situation, attempting to sell in one location and purchase in the next as part of a military transfer, and were able to expeditiously respond to our many concerns along the way in a helpful and confidence-inspiring manner.
Thanks much smooth easy process great employees
The VA should be allowed to reassign VA appraisal agents when scheduling becomes an issue. We had to keep asking for employment extensions due to the appraiser not being reassigned. I feel that there should be a time line in which an appraiser has to complete the appraisal to allow closing to happen on a certain date. It makes it very frustrating toward the end of everything, even after being approved through underwriting, to have a closing date change multiple times due to one person.
The entire process was amazing! Harry Basnight’s team was on top of everything from start to finish. If I had a question, it was answered. If I had a concern, it was addressed. If there was something I missed, it was brought to my attention.Harry and his team made my wife and me feel completely at ease and helped eliminate a lot of the stress that comes with purchasing a home. We are so fortunate that we chose Veterans United, and I would absolutely recommend Harry and his team to my friends and family!Thank you, Harry and team, for making the home-buying process such a great experience!
Excellent service, excellent deal. Appreciate everyone’s support accommodating a tight schedule. Instructions were clear and concise.
