I like that getting things done was a team effort and Veterans United will do their hardest to make things easy.
Everyone I talked to was beyond great and should be given a raise. They were friendly and open and got everything done quickly and answered all of our questions fast and respectful
On point kept all parties involved on task.
I was very grateful that I got these loan officers. Via willing to bed backwards to help you get your house. I was very grateful that I was able to have their help and getting my dream house. I look forward when I get my second house to use them again.
You guys have been outstanding to deal with. We really appreciate the services we received through Veterans United!
Not much communication, speaking with disrespectful tones. Without Realtor Miss Stephanie we as buyers would've been lost without her during this process. The process wasn't very timely when it involved loan personal, lack of communication.
Response from Veterans United
Hi Collins,
I’m sorry communication throughout your homebuying process left you feeling unsupported and that some of your interactions came across as disrespectful. You deserved clear, timely answers along the way, and I’m glad Stephanie was there to help you navigate the process.
I’d appreciate the opportunity to hear more about your experience. Please contact the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I could not have asked for a more fluent process. The knowledge and care this team provided is beyond anything expected. They truly care about the homeowners and want to give them the best experience!!!
My experience with Veterans United was amazing. They always answer my questions when I call. They called me with updates pretty much daily. They split up all the task to make it easy to get everything done without getting overwhelmed. I would definitely recommend them.
Megan was a Rockstar! She helped us out tremendously.
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Jeff and his team were amazing to work with. He took time to walk us through everything and answered all our questions. He is extremely knowledgeable on all things regarding VA loans from locking in a terrific rate to my tax exemption status. The whole process was quick and efficient. If you’re looking to purchase a home in NJ, Jeff is your man! When you have the right loan officer, buying a home isn’t stressful.
Process went very smoothly and Dava and Jared were great to work with.
Chris Hill and the team were excellent. They made the process easy and enjoyable
When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!
I had a really good experience from the initial email informing me about VU. all the way to closing! Craig, Sam, Emily all treated me well from the get go and heard all my worries. I would highly recommend Veterans United to anyone ready to purchase a home!
