Even when nothing has changed and you’re just waiting reach out also maybe be a little more descriptive when asking for things like tell people what you need it for to clarify things repeatedly asking for a dd214 instead of saying I need to shore up your employment history would haves saved me so much time and stress.
Now I'm sitting here in my home, because of all of you at Veterans United! I worked closely with Ida, Megan and Randee, very happy and impressed with your diligence! More so that I can fathom all the Veterans you've assisted already. I can't thank you enough. I did recommend your team to one of my neighbors yesterday. I'll be in touch time to time! 🫂😁
Happy to have found a place we can call home!! Thank you Veterans United!
Randy Groner was the #1 reason we went with VU over Navy Fed. We trusted we were in good hands and he came through with answers to every question. Our entire team (Levi, Tre and Randy) were on top of things and confirmed we made the right decision.
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This is my second time working with Rachel Gruber as my loan officer. I am thankful for her patience and working with me to ensure I have the best home buying experience. Also her team was great and communicated well throughout the buying process.
Another deal closed without a lot of complications! The VU Portal is one of the best tools available. It kept the entire process organized by clearly showing my assigned tasks and tracking them as they were completed. Whenever an issue arose, I was notified immediately, which allowed me to respond quickly and keep everything moving forward efficiently. I would absolutely use VU again and highly recommend it! Ross and his team are amazing‼️
Absolutely a smooth experience. The team was so informative and pleasant to deal with. My husband and I highly recommend!!!
Corey Jackson was phenomenal and so easy to work with. His professionalism coupled with his astute manner made me feel as though this home buying experience was unforgettable. From the first day on the phone with Corey I knew that Veterans United would be our choice. We had several other competitors that wanted our business, but again Corey was the anomaly that set a standard that drew us to VU. He called me in each process and step of the venue to ensure we understood all the technical terms as well as ensuring there were no surprises when it came to cost. Corey deserves to be elevated to the next level and should get more recognition than I can give Thank you VU and especially Corey for a seamless process in buying our fabulous home. Top notch, exemplary, and profound service Corey and your team. I would most definitely recommend you guys as we have a first time buyer we know that will be purchasing a home in the next several months. He is already excited to work with you all. I have already informed him that we will request Corey to be his Loan Officer. I have went through many home buying processes and Corey has made this particular time the best I have encountered. What more can I say about Corey, a consummate professional, a Leader with exceptional customer service skills, and a true Hero who care about Vets and people. My Man, Corey Jackson, keep bethe blessing that you are!!!!!
Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!
From the moment I was paired with my loan officer and her team, I felt complete confidence. Tammy was exceptionally knowledgeable, quick to answer every question, and an absolute rockstar who made the entire home buying process seamless. I am forever grateful for her and her wonderful team, and I would gladly work with them again or recommend them to friends and family.
I thought everyone did a great job from explaining everything to me to guiding me through the process and keeping me informed every step of the way. Very professional and very good at what they do.
These guys really did great and communication was great
I thought the process went expediency and right on time as I needed it in my life
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In fact a relative did just use you in Boise as well, and closed a few weeks ago.
Veterans United made the process as stress free as possible. The team I had was very knowledgeable and were quick to respond to any questions or concerns that I had. Any time I needed clarification on anything someone from the team was available to make sure I understood.
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
Kyle and Tiffany were amazing to work with in the process.
My team worked fast, answered all my questions, and made a hard situation a little bit easier. Thank you!
