From start to finish, Andrew, Tanner, and Michel made the home buying process smooth, clear, and genuinely enjoyable for my wife and me. Communication was outstanding! We were never left wondering where things stood, and every question we had was answered quickly and thoroughly. They anticipated issues before they became problems and kept us informed at every step.We can't recommend this team highly enough. If you're a veteran looking for a lender who will actually take care of you, look no further.
Happy to have found a place we can call home!! Thank you Veterans United!
Everyone was helpful and I want to give a special thanks to my loan officer Rebekah Moncrief for all her help and her kindness to us .
Lisa Durand was fantastic to work with! Very attentive and always made herself available for questions. Closing was the smoothest closing I've ever had!
Working with Krystal and Tara was incredible. Krystal was always available to me throughout the entire home buying process and made it as simple as possible. The same goes for Tara. Both of them were phenomenal, and I will recommend Veterans United to every service member I know because of them.
What a wonderful experience!!
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I couldn’t be happier with what Matt E. And Deanna W did for us. Amazing team we were blessed to have then as our loan officers. Thank you so much Matt and Deanna.
5 stars service, 14 days from contract to close, and they paid ME at the table.As a veteran buying a 1970 estate-sale home with a repair amendment and a tight closing date, I expected complications. Tommy Heller and Shannon Brown delivered the cleanest transaction I could have asked for: application to conditional approval in 2 days, clear to close in 9, and we closed a full week EARLY 14 days total on a VA purchase.What stood out:
• Transparent pricing. When I asked about lender credits, Tommy sent the full rate ladder with the credit at each tier so I could choose for myself. I locked 6.5% with a $2,161 credit, my decision made with real numbers in front of me.
• Everything in writing. I asked for text/email over calls and they honored it completely. Every rate, fee, and timeline answer is documented in my inbox.
• They put skin in the game. When I flagged that my rate lock expired on closing day, Tommy quantified the extension cost to the dollar ($49.40/day) and offered in writing to cover several days himself if it came to that. It never did because they closed me early instead.
• VA expertise that showed. Funding fee exemption handled right the first time, my 100% P&T property tax exemption correctly reflected as $0 escrow, and a negative cash to close they literally paid me $384 to take my keys.One tip for fellow veterans: ask for the full pricing grid with lender credits at each rate early in the process, once I asked, Tommy delivered completely and it transformed my cash to close.
Tommy and Shannon ran this file like professionals who close VA loans all day, because they do. Ask for them by name.Enrique D., San Antonio, TX Advanced Datacenter Technician, U.S. Army 1st Cav veteran.
Buying a house is not as easy as it seems, well at least for me it wasn't. However, I am so grateful to have had Trevor and his team in my corner. My loan process was quite tedious and involved a lot of moving parts, but Trevor and Jennifer never wavered. They were patient, kind, and incredibly supportive throughout the entire ordeal. They didn’t just process paperwork; they acted as true partners, guiding me through every challenge with clear communication and expert advice. I honestly wish I could give a higher score than 10 because Trevor and Jennifer deserves more! Thank you both for making my dream of homeownership a reality!
Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!
Heidi was amazing! Her communication was off the charts, always keeping me updated and on track. She and her team had us ready to close early, which was a huge relief.
Veterans United was so easy to work with. They made everything smooth sailing and always kept us up to date. I pray and hope this is our forever home, but if there comes a time we’re looking again, Veterans United will be the company we will work with.
I really liked how Veterans United was with me every step of the way. They responded on weekends, while on vacation, in the middle of the night. They really seemed to understand that even though this is just their job, that it was my LIFE and every thing that went well or any snag we hit directly affected my family being safe and secure. They really took it seriously.
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They worked very hard and helped us all the way to get our house
This took some doing! But the crew at Veterans is outstanding!
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
My team truly looked out for me, thanks all you guys and ladies
