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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,039 reviews
748 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,039 unfiltered reviews

Starting on Page 97 of 15,668. Return to Page 1

5 out of 5 Stars

The process was smooth and everyone was professional

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

0.5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Had a great experience with Ryan and his team!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Photo submission from Abraham B.

As a military veteran, working with Veterans United Home Loans was the best choice I made.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

My whole VA team was amazing and was there for me every step of the way! Thank you Nick, Brock, Max, Carol, and Doug! I couldn't have done it without your guidance. I will let anyone know who dreams of owning a home to your expert hands.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Nina and her team were friendly and responsive throughout the entire process. It could not have gone more smoothly.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

Great team

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars

All the paperwork was hectic at times trying to receive it from places a trying to do things while I’m at work as a truck driver. I understand that you have to dig deep into a person’s taxes and such if they own their own business but some of that I think wasn’t necessary. It was a little frustrating believe me. But we made it through. Thank you

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

4.5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Sala V.

Super excited for my home. Thanks to Veterans United.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

The entire team was amazing. I help completely safe and in good hands during the entire process. Please give Shane a raise. He went above and beyond his duty to help me. He even gave me his personal cell phone number and told me I could call anytime. I have already started recommending your company to a fellow veteran

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

My team was fantastic made the home buying process seamless.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

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Experience first-hand why 374,945 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

2.5 out of 5 Stars

Too many optical n hoops to go through, made my closing date delayed, because I was buying a condo with an HOA!!

Response from Veterans United

Hi Glen,

Thank you for sharing your feedback. I'm sorry to hear the process felt more complicated than expected and that the additional requirements associated with purchasing a condo contributed to delays with your closing date. I understand how frustrating it can be when obstacles arise and impact your timeline.

I'd like the opportunity to learn more about your experience. Please feel free to contact me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

4.5 out of 5 Stars
Photo submission from James F.

My overall experience was good as a first time buyer! And my team and realtor did a great job on getting me into my home! Thank you all!

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

Everyone on my team was very helpful and communicated frequently. Everytime there was a hiccup, they were fast to reach out.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

4.5 out of 5 Stars

A lot of back and forth but mostly the VA's fault but everything turned out for the best I am satisfied

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

4 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

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