Maggie was very efficient and kept me informed about everything that was going on.
All of the staff associated with my loan process were excellent. The concierge services was a plus the loan agent and staff were prompt and quick to answer any concerns that I had. The easy to use app worked great for me to load documents or receive documents that I needed to sign. The to-do list within the app let me know exactly where I was in the process so I had a little questions. Overall, a very good experience with everyone I came in contact with including personal that might have been filling in for someone out that day. If I choose to buy another home. I will most definitely use veterans unit again.
Yall made it easy to navigate and use the system nd it helped us alot as most the paperwork was already done
Yes I do have more to say my VA rep Jamie Clark excellent she treat her job like it's a business and she's out to help someone and she does just that for the energy and never tiring that's the way you get something done thank you
Fantastic group! Thank you so much for all your help getting us into our forever home! Fahad & his whole team were amazing at doing everything so quickly!!! You guys are the best!!
Aaron E and Zach S were both incredibly helpful through this whole process! Even when my first house purchase fell through from seller complications, they helped us bounce back when we found a second property and helped close in a quick fashion!
I was very nervous about the whole process but was put as ease by my amazing team.
Takes care of everything. Very responsive.
Brian and Angelica were both an absolute pleasure to work with, as was the rest of the VU team. They were extremely professional, always responded in a timely manner, and answered all questions we had quickly. Everyone was very knowledgeable and made the process smoother than we could have asked for.
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Everyone has been kind helpful and supportive of the process.
Amazing. 10 out of 10 for sure. Strongly recommend.
Rob and ashley were a pleasure to work with. Professional, kind, and are very nice people.. i look forward to working with them again
We were super impressed with Matthew Rehl and his entire team. The entire process from start to finish was awesome and very little stress. These guys worked together like a well oiled machine. Quick responses to questions and problem solving. I really can’t say enough about the highest quality of customer service and kindness that we received. Outstanding job fellas! Thank you for making our homeowners experience the greatest!!
Nick was great and the rest of the team was fantastic about answering all my questions and getting back to me incredibly quickly. They made the whole first time home buying process a breeze.
The whole team was incredible. The app was easy to use.
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This was the easiest house buying experience I could have imagined. This team was awesome.
The most amazing experience that I have ever experienced in my life. Outstanding service and personnel!!
Thanks everyone for all the hard work. It was great working with this group . They always made sure that we understood everything.
Mary Davis has excellent customer service! She went above and beyond what was expected of her. I highly recommend her service to people I know. It was a difficult refi-cash out situation I had but Mary made it happen! She was quick to listen and offer solution to problems that arised. A pleasure to work with and I’ll definitely be coming back in the future! Thank you Mary and Madi!
My wife and I recently refinanced our beautiful home, and we received the same friendly professionalism as we did we first purchased our home in 2025. Katie and her team are awesome! I would recommend any Veteran to purchase a home through VU!! Thank you all!! Blessings!! 🤗
