Over all a simple straightforward and great experience for my first time and ill most definitely be using VU for my second home purchase
I will be recommending VU to all my friends and coworkers. This was our first home purchase and we couldn’t be happier. Ryan, Derrick and Cadence are the best.
I have already recommended ypu to a Veteran friend who is going to build a home.
First time homeowner. The whole team was great. Thanks 👍
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From the initial call to check eligibility the team at Veterans United took the ball and ran with it. They were quick to let me know when i needed to send documents and very helpful with the process. They were very good at keeping up dated throughout the entire process. I would highly recommend them to any home buyers.
Happy with everything.
Amazing team! Super helpful, detailed and efficient. They are patient with questions and provide support in any area they can.
I have nothing but wonderful things to say about Veterans United! This was the most seamless, professional, easy to understand and user friendly thing I've done in a long time! I would absolutely tell everyone to use you all! At my closing I was so happy to brag on how wonderful my experience was! I also want to thank you for the personal sign. It was just another heart felt touch to a wonderful experience!
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Pretty amazing things from Veterans United considering I initially saw from a FB ad. I filled out online questionnaire up until it asked for my SSN, so I dropped it. Then got a call from Luke the next day and long story short, typing this from our new home while sitting in the deck. This team easily puts your concerns at ease and research all avenues to get you in a home instead of taking the easy “not possible” route. Great job to all and thank you!
They led us by hand through the darkness forest, and we came through unscathed. Mike has more patience than a dentist after Halloween. When he told me I could not ask a stupid question I pleaded to differ. He made a frightening process much less so even as we covered our faces and peeked between our fingers at what was to come. Sometimes the light at the end of the tunnel is Mike, Delores, and Austin. And that's not so scary.
P.S. My kitty Wiggle Biscuit approves of this message.
Not a company that helps veterans and in getting discounts. Poor company with very little help and process is long and video to watch is to long to get the 3 percent discount and over paid for condo. I would recommend another company where they do all the work and get paid for. Condo has issues with things that need to be done and now I am paying for the old repairs from the previous owner.
Response from Veterans United
Hi Judy,
I’m really sorry you’re feeling this way about your experience. Buying a home is a huge investment, and I know how frustrating it can be when unexpected costs come up. While we work hard to make the homebuying process as smooth as possible, We’d love the chance to learn more about what happened and see if there’s anything we can do to help. If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.
Veterans united made this the smoothest loan process out of the 7 homeowners loans that I have experienced during the last 50 years!
