Veterans United Home Loans gave Sue & I a really great rate. They explained the process and time lines and reasoning for covering all their bases, and because we follow their instructions was able to close ahead of time. The staff there were friendly, very helpful & informative!
My experience working with Veterans United is they are a very professional organization with an excellent staff. They completed the loan application process quickly, with no errors, backtracks or detours. I was exceptionally satisfied with their service from top to bottom.
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Veterans United went above and beyond my expectations. They made everything as easy as it could be and was available to assist me with any questions or concerns I had about whatever I had not understood.
Whether you are considering on buying a home or building a home, and you are a veteran, Veteran's United is the place to go!! They are very easy to work with and help make the process more fluid. Thank you Veteran's United for making our dream home come true!!!
My experience was very interesting. I had to deal with old taxes - paid in full, awaiting pay raise to qualify for the loan and underwriting every little nitpicking detail. I honestly thought about pulling out during this 4 month ordeal and even contacted my local mortgage person. The mortgage company offered a better deal and already had my info on file..However, a few years ago when I initially communicated with Matt, he told me what I needed to do to qualify for a mortgage. I spent 2 years working on my credit and when I was ready - reached out to Matt. Based upon that conversation with Matt and talking to him throughout the years, I trusted his opinion.My experience wasn't as smoothed as I'd hoped for but it was a journey. Thank you Matt, bearded Derek and Emily D.. I was well informed throughout the process.The final journey is over and keys are in hand!Great job team!
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Thank you so much
Beyond easy with no hassle!
Too many ppl from their company communicating with me and my realtor, often with different information. Failure to keep us informed about rate lock extension fees due to extension of closing date of the loan. Causing us to pay extra money for days after we actually closed on the house.
Response from Veterans United
Krista, Thank you for letting us know about your loan process. We always hope to establish a firm line of communication and a trustworthy relationship. We do apologize if that expectation had exceeded your normal line. Our client advocate desk is always available to assist you further in any questions or feedback that you would like to share. Thank you for your service and thank you for choosing Veterans United.
Veterans United Home Loans made this process very easy and stress free. We've been looking for financing since 2016 and were very disappointing with the way we were treated by other financial institutions. VU assigned us a team to assist us through our process of collecting all required documents to build our packet. VU also connected us with a realtor who was outstanding, flexible, and knowledgeable in his field. The constant communication from our loan officer was also great to reassure us and to make us feel valuable. VU works diligently to make us closed within 40 days of signing our agreement of sale. We still can't believe we already closed and we are owner of our own home. Thank you so much for making this dream possible.
