I must say coming from the market in 2008 that we lost our home, this process is very painless and easy. If you listen to the loan agent they basically walk you through it step by step. Darin Jobe was my agent and I highly recommend his services to everyone looking for a process that he simplifies and makes it a joy to do. I highly recommend their services. Thank you
Our experience with Veterans United was first rate!
Suzanne was beyond outstanding! She made everything so easy for us.After one conversation with her we knew that we wanted to go with Veterans United because we wanted to work with her. It was our first home buying experience amd she was always there to explain everything every step of the way. We always knew that we could count on her. Many times she would return emails only moments after we sent them. We were surprised to find that she contacted us many times after hours when her work day should of been complete! We learned so much from Suzanne and know that our experience would not have been the same without her. She was patient with all of our questions and she made us feel like we were the only people that she was working with, and we know that wasn't true. She gave us a lot of her time, and we don't believe that we would of gotten that same experience elsewhere. She respected us and she understood how important this whole process was to us. We honestly cannot thank her, and her team, enough!
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Our loan went very smoothly and were are extremely happy!
Brennan and Alison and my entire team are awesome through the loan process. This is my first time uding VU and you all true professionals.
It was a pleasure working with our loan specialist Tina Cigala. She really kept this process moving forward for us. She make us feel comfortable with the process and we feel that without her help and knowledge we would not be in our new home. I will forever be grateful for her dedication to our needs and her commitment to the very end. Thank you so much Tina, and I will always recommend Veterans to utilize your company for their home financing needs.
Klamath Falls, Oregon
I just cannot say enough about Kody and Aaron. Veterans United is lucky to have these guys!
If your in a hurry to get in your new home Veterans United can help you get there fast.
My experience with VU was extremely disappointing. My Veterans United agent clearly had no experience with Guard/Reserve members who were not active duty members. Every question I asked he had to "run it up the flagpole" and when I did not understand the countless pages of documents I was signing, I was demeaned and treated like an idiot. My agent literally yelled at me on the phone when I was offering suggestions to make the approval work. He kept telling me there was no way I was going to get approved. The information that made him upset was literally the same information that made the difference for under writing approval. I asked my agent to be transferred to a different VU agent and he denied this request. My real estate agent and I did all the work through the VA and researching past reserve applications. After finally getting the deal done, I sent in my taxes to have them paid out of escrow. They told me over the phone that it would be paid or I would be contacted. That didn't happen. They sold my mortgage, never paid my taxes, didn't contact me and thus my discount period expired. If I hadn't noticed the extra funds in escrow on my monthly statement I would have gone delinquent on my account. I called VU to discuss this and they told me they would contact me immediately as I was leaving country on AD orders. They did not call me back. This was the most unprofessional business transaction I've experienced to date.
Working with the Veterans United Team was for me nothing short of wonderful! They care. They know how to treat veterans! They get it! They've figured it out, and I've benefited from it all! I highly recommend Veterans United for your home buying needs. Thanks guys!
I had the best experience with veterans United. My husband and I dreaded the loan process but Justin Brinker changed how we felt about the loan process. He held our hand the whole way and made things simple for us. I can't say enough wonderful things about my Loan specialist Justin Brinker. I could not have done this without him! He is so caring and professional. He really worked hard to make this a great experience for my family. I am telling all my friends to call justin at veterans United if you need a home loan! Thank you Justin!
From the very first inquiry to closing I had wonderful attentive help! I was approved a loan and bought a home within 3 months! Thank you everyone that worked on my mortgage!!!
The realtor that we had always made sure that the seller do what they had to do on time to make sure everything was fine.