Great Experience, Highly Recommend!
It great to work with veteransunited everything was fast and smooth
Kelly was my first contact and I told her I was currently trying other competitor home lenders. Kelly welcomed the "challenge" and was able to win my business quickly. She made the entire journey so simple and convenient. She made me feel comfortable through the entire process. I would work with Kelly again in our next home purchase.
What a great team to work with. The communication is outstanding which is key to make a short closing date deadline. This is our second time using Veterans United and will recommend them to our friends and family. They have our best interest at heart
My experience with Veterans United was the best i have ever experienced in buying a new home. Fast, efficient and outstanding knowledge of the process, the do' and don't in your needs for completing the application process with favoritism and your interest in mind. They even were so we'll prepared, I was able to close on the house a week early. Again outstanding knowledgeable, teams working together.
As a younger veteran and first time home buyer, the process was very easy. I am definitely glad with my choice to go VU.
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Veterans United Home Loans is a unique organization that help Veterans find a place to call home. It doesn't matter who you are or where you come from. The only color they see is camouflage.
They did all the work. They kept me informed to the degree that I did not have time to get as anxious as I tend to in these situations. The process was seamless.
The process is very tedious and you should allow yourself plenty of time for obstacles to pop up.
Everybody at Veterans United is very knowledgeable and easy to work with when buying a home, everybody there is more than willing to help you with any questions or concerns you might have. Buying my home through Veterans United was a very pleasant process and went very smoothly, I would definitely recommended them to anyone that’s wants to purchase a home.
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The process of applying for our mortgage went smoothly especially with Jeff Magsamen help.
Everything was handled perfectly by Dan Salter and his crew of specialists. There were no hiccups from beginning to closing. This was a cash out refinance that Aaron Chisum and the professionals at VU handled flawlessly. Thanks to all of you.
If you are a veteran & want to purchase a home, we highly recommend Veterans United & hopefully you can work with Collin Ward & Brittany.
Trust Me they will work for you I did! Interst Rates are Awesome. Contact James Miller 1-800-814-7103 ext 3801, he is the Man!!!!!!!!
Will not listen at all! Called my sister (not sure how he got her number) and left a very inappropriate and nasty voicemail on her phone! Blamed me for everything that was taking so long for this process when infact I couldn't get up with Jim High for a month! This process took from February till July when I already had approval. We went past 4 closing dates, them knowing there were 2 families relying on this stuff to happen. Lack of communication and poor ways of explaining things to me pissed me off many times when I could never get a really ball park figure on closing cost or other money stuff. I didn't even know until the day before what the closing cost were and that changed the day of closing. Glad it's over buying a house was a painful process and nightmare.
Response from Veterans United
Hi Jeremy, thank you for sharing this honest review. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.
