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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,373 reviews
648 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,373 unfiltered reviews

Starting on Page 9845 of 15,046. Return to Page 1

5 out of 5 Stars
headshot image of Matt Ponder

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

4 out of 5 Stars

Great Experience, Highly Recommend!

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

4.5 out of 5 Stars

It great to work with veteransunited everything was fast and smooth

headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

4 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Kelly was my first contact and I told her I was currently trying other competitor home lenders. Kelly welcomed the "challenge" and was able to win my business quickly. She made the entire journey so simple and convenient. She made me feel comfortable through the entire process. I would work with Kelly again in our next home purchase.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

4.5 out of 5 Stars

What a great team to work with. The communication is outstanding which is key to make a short closing date deadline. This is our second time using Veterans United and will recommend them to our friends and family. They have our best interest at heart

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars

My experience with Veterans United was the best i have ever experienced in buying a new home. Fast, efficient and outstanding knowledge of the process, the do' and don't in your needs for completing the application process with favoritism and your interest in mind. They even were so we'll prepared, I was able to close on the house a week early. Again outstanding knowledgeable, teams working together.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

As a younger veteran and first time home buyer, the process was very easy. I am definitely glad with my choice to go VU.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

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5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars

Veterans United Home Loans is a unique organization that help Veterans find a place to call home. It doesn't matter who you are or where you come from. The only color they see is camouflage.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

They did all the work. They kept me informed to the degree that I did not have time to get as anxious as I tend to in these situations. The process was seamless.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Photo submission from Carlos T.

Katy and her team were on top of their very move, there were no issues. This is my 3rd home purchase and it closed in 30 days with no issues. I was kept informed every step of the way and had noises. An outstanding team and Realtor Ron.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

3.5 out of 5 Stars

The process is very tedious and you should allow yourself plenty of time for obstacles to pop up.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

Everybody at Veterans United is very knowledgeable and easy to work with when buying a home, everybody there is more than willing to help you with any questions or concerns you might have. Buying my home through Veterans United was a very pleasant process and went very smoothly, I would definitely recommended them to anyone that’s wants to purchase a home.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

Ready to see for yourself?

Experience first-hand why 358,913 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

The process of applying for our mortgage went smoothly especially with Jeff Magsamen help.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Everything was handled perfectly by Dan Salter and his crew of specialists. There were no hiccups from beginning to closing. This was a cash out refinance that Aaron Chisum and the professionals at VU handled flawlessly. Thanks to all of you.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars

If you are a veteran & want to purchase a home, we highly recommend Veterans United & hopefully you can work with Collin Ward & Brittany.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars

Trust Me they will work for you I did! Interst Rates are Awesome. Contact James Miller 1-800-814-7103 ext 3801, he is the Man!!!!!!!!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
headshot image of Jon Schulte

Loan Officer: Jon Schulte

NMLS# 1815239

0.5 out of 5 Stars

Will not listen at all! Called my sister (not sure how he got her number) and left a very inappropriate and nasty voicemail on her phone! Blamed me for everything that was taking so long for this process when infact I couldn't get up with Jim High for a month! This process took from February till July when I already had approval. We went past 4 closing dates, them knowing there were 2 families relying on this stuff to happen. Lack of communication and poor ways of explaining things to me pissed me off many times when I could never get a really ball park figure on closing cost or other money stuff. I didn't even know until the day before what the closing cost were and that changed the day of closing. Glad it's over buying a house was a painful process and nightmare.

Response from Veterans United

Hi Jeremy, thank you for sharing this honest review. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

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