Veterans United and it’s staff was very professional and made our experience pleasant and easy. Couldn’t of asked for a better team backing my family and I.
Very happy with the home buying process
Was a very smooth process and everything got done on time for closing mike and his team were amazing with making the loan go through so my wife and I could purchase our home and move in on time. We recommend using them 100%
Do not hesitate with your choice of Veteran United and Brendan they work for you
It can be a tough journey but if you stick with guys like Mike at Veterans United it will be well worth it.
The online loan platform is great and intuitive. My loan officer switched just 2 weeks prior to the loan closing which added a speed bump in the process. Darrick did well picking up the reigns although communication was slow at times. Despite the set-backs, Darrick was able to close our loan on time!
We were so hopeful that this company was reputable and had their stuff together. They sent very nice appreciation gifts but when it came down to the actual loan process, there was bad information given and certain things told to us did not happen. Our vesting for title was really important and because we did not receive our closing documents to review until after business hours the day before closing, no changes could be made and our closing would have been delayed. We also were promised a credit that did not happen. Hoped it was better.
Response from Veterans United
William, we appreciate the information you have shared with us. Typically, if one of these issues arises, it can be remedied at the time of closing. Please reach out to our Client Advocate team if you have questions or would like a more detailed explanation of our closing process.
If you are a Veteran and looking to use your VA Benefits to purchase a home, you cannot go wrong allowing Veterans United Home Loan Professionals guide you through the Home Buying process. The Veterans United Loan Professionals are "Second to None" !!! And that's no Bull. They are always willing to provide professional advice in a kind, caring, professional, and compassionate manner. They Really CARE about the Vets they serve! The Veterans United Home Loan Professionals are the ONLY way to go when looking to use your VA Benefits to buy a home. My "first-time" home buying experience was a huge success, and I owe the that success to the Team at Veterans United. All you have to do is follow your Team's advice, and leave the "Driving" to your Veteran's United Team Members. Thanks Shane, Robyn, and Amelia, and those behind the scene whom I never met! I am loving my new home. Sincerely,Frank Gray
Due to a PCS buying a home from 1500 miles away was a scary process. Veterans United made every step easy. The realtor worked with with the time difference and did his best to make me "see" each home we looked at. The most stressful parts were mitigated by technology and a willingness to assuage any concerns or questions I had!
Words couldn't even start to express the thought of how helpful, understanding, friendly and professional it was working with Veterans United! Thank you! Respectfully submitted.
Very pleased with the entire process of the loan. Everything was straight-forward in what they needed to proceed to the next step. From pre-approval to the final closing, everything was a smooth and simple. I can recommend to future customers to be sure to get all documentation you need as quickly as you can, it will speed up the whole process. Income documentation is key to the loan. Stay on track, don't spend unnecessarily, and the loan is yours.
They made my dream possible for me and my family. I will always remember.
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I would work with Mr. Whittaker again, when it comes to refinancing. He knows his STUFF.
This group of people will get you into the house of your dreams as quick and easy as they can you can ask them anything and they keep up on everything for you 2 months is all it took to put me in my house would have to say that is pretty good timing to me.
