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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,415

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 419,415 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loved everyone on my team!!!!! Always helpful, and willing to go the extra mile to help me understand and get me to where I needed to be. If I am ever in the market for another house, I would want the same team I had before. So grateful for this group of people!!!!

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Veterans United has refined a very good system for keeping the mess of buying a house in good order.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with an exceptional home buying team that made the entire process smooth and stress-free. From start to finish, their service was fast and efficient.What truly stood out to me and what was most appreciated was their empathetic approach. They genuinely cared about my concerns and went out of their way to address them, making me feel supported throughout the journey. They patiently walked me through every step of the process, ensuring I understood everything and felt comfortable with each decision as this was my first home buying experience!Their kindness and professionalism were evident in every interaction, making what could have been a daunting and scary experience a truly positive one. I highly recommend this team to anyone looking to buy a home. They exceeded all my expectations with their service and support.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Destiney Crossno

Loan Officer: Destiney Crossno

NMLS# 2379613

5 out of 5 Stars
Would Recommend

My experience with Veterans Home Loans was nothing short of outstanding. From start to finish, their team demonstrated professionalism, expertise and genuine care for our needs.

headshot image of Cassandra Harmon

Loan Officer: Cassandra Harmon

NMLS# 2456222

5 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend

Thank you for everything that this team has done for two old people moving closer to our kids.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend

VU was recommended to me by one of my co workers because I was having difficulty finding a lender. From the moment I signed up I had an outstanding experience with everyone on my team. They never left me unheard even if I had stupid or repetitive questions for something I didn’t understand.I would recommend VU time and time again.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

Everyone was great to work with and the home buying process was made so much easier because of everyone. Thanks so much!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

2 out of 5 Stars

The beginning was great. Everything moves so quickly but towards the end, my team lost all contact with me for 2 to 3 weeks. I left messages emails. They said my file got erased and they had no way to contact me the date of closing, but still documents also weren’t filled out properly, the ones that were filled out we weren’t 100% accurate and it made it a complete mess. Very stressful towards the end and closing day

Response from Veterans United

We are thrilled that you were off to a strong start Brian, but certainly disappointed to hear that was not the overall experience. Thank you for this feedback. A member of our Client Advocate Team has left you a message for additional details. We understand how the home buying process can get stressful, especially when documents are needing to be reviewed and balanced. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

phenomenal team. the ‘96 Chicago Bulls couldn’t even compete with them!

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

4 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Considering the work that goes into buying a house. This team was awesome. They did all the work.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend
headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Nonetheless, the whole team made my 1st time home buying experience great. Tim definitely went the extra mile for me. I would not have made it through the process without him and his professionalism and his dedication.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Aside from Veterans United this was a challenging process. Derek and Alyssa were the most reliable of everyone involved! When a hurdle arose, they were rock solid in supporting us pass them. I am so glad thew were on my team!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

More Reviews

See all 419,415 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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