We started my mortgage loan application process with a lender that did not specialize in VA loans. After experiencing some frustration in getting questions answered, I did an internet search for VA Loan Lenders and found Veterans United Home Loans. Our experience with Veterans United truly exceeded our expectations. Loan Officer Ryan Williams called me soon after I contacted Veterans United via the internet. Ryan stayed with us from day one through the loan application to underwriting to final closing. Ryan was knowledgable, responsive, articulate, personable, timely and professional in all of our email and telephone conversations. As the loan process progressed, Ryan kept us informed. It was a stressful time to move to a new city due to a job transfer and then search for a house in that new location. Ryan Williams truly made the VA loan application and approval process stress free. I knew I was in good hands from the first conversation when Ryan clearly explained the Veterans United's VA loan application and approval process. (Also, I recommend the very helpful videos on Veterans United's website.) THANK YOU!
Always felt like we were the priority in the experience and not another person they made a buck on. They made us feel like the true VIP’s.
I think you organization is a first rate business and it is so wonderful how they help veterans and service members.
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Veterans Home Loan is a professional courteous organization.
VU did a good job for myself and my wife. We are pleased.
Iwas very happy with the service
Overall they did a good job my biggest complaint was them asking for the same stuff over and over and doing it really late in the evening.
everyone on my side of the home buying did a fantastic job. i cant thank everyone enough as everyone had to pull strings and call in favors to get this finished in the time that it did. you all did an amazing job. i hope everyone gets the team that i had. everyone had my back in every situation and that is a good feeling when you are stressed about buying a home. thanks again!!!!
The absolute best team, they worked hard to help me buy my house. I would go to Veterans United again in a heart beat if I ever need another home.
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I highly recommend Veterans United, amazing staff and overall a wonderful experience!
This is my first home loan let alone VA Loan. Veterans United was nothing but easy to work with and extremely helpful during the whole process. They were able to answer any question I had and I was able to close in under 30 days. I will 100% recommend VU to any of my fellow service members looking to buy a house at their current base and will use them for all of my future VA loans.
My husband and I had a mostly positive experience with Veterans United. The house we submitted an offer for in early June had one competing offer. The sellers were interested in our offer, but stipulated that they would only accept our offer if we were able to close by the end of June. I reached out to my loan officer team to ask if this was possible, and they responded very quickly that they would be able to meet this deadline if we submitted the signed contract ASAP. Our offer was accepted, and the loan team was able to clear us for closing in time for the closing date we agreed to. We were also happy with the interest rate we ended up getting, which was better than the rate we got during pre-approval.We did hit a few snags along the way (mainly with underwriting), but ultimately it worked out. Thank you for moving quickly and making this happen for us.
10 out of 10. Definitely recommend.
We will be using Veterans United in the future
