Mark and Lee were so helpful with this whole process. They repainded quickly to my messages which was very much appreciated. They worked hard and kept me informed every step of yhe way.
Originally contacted them in April and got pre approval letter then. advised them in mid October that the house would be completed by Nov. 15th. I called again on Nov 2nd to insure closing on 11/15 and was told that they couldn.t close then, it was too soon for them to get appraisal, that we would have to wait until 11/30 to close. They finally got all of their requirements satisfied and closed on 12/11 almost a month later than requested. Very poor organization, not timely in response.
Knowledgeable staff, they go the distance to achieve our goals
Veterans United is by far the best company to go through the home loan process with. Their professional staff answers questions promptly and puts the customer back in customer service. I have purchased four homes through traditional brick and mortar lending companies and I was a little nervous going through the process over the phone and via Email, But, the experience with the team at Veterans United left all those other lending companies far behind. I am glad that I made the decision to go with Veterans United Home Loans.
Bill was awesome and I’m literally referring everyone that I know in the market to buy to him.
Everyone was great, Justice Kemp was exceptional.
I felt like these folks were invested in a successful outcome from the beginning. They maintained contact throughout the process.
We bought a home thirty-five years ago. I must say the simple sales agreement over a handshake and signature has certainly changed for the better. Brent and Lizzie always kept us informed and updated during the stressful process of financials and settlement.They and the utilities used to consummate a contract are second to none in the marketplace. The difference isn't the people or even the company, however, the high quality of customer service and extreme attention to detail definitely make you all the MVP of morgage home loans.
Veterans United Home Loans refinance process was easy from the way it is set to upload any documents to great communication with Brad Brown and Eric Raw we closed at our target date , hands down this company and team members are great I would highly recommend this company.
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The process was very easy with the help and advice from Wendy Pulliam. Wendy and her staff was very professional and precise at all times. I highly recommend Veterans United.
There seemed to be a transition in the company that made communication at the end of the process more difficult.
Excellent!! Very quick processing.
