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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

398,547

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 398,547 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

My husband and I have been looking for a home for 4 years since selling our last one to be by our grandkids. Thank you Veterans United for making our forever home come true!!!!!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Outstanding work by Nathan!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
Would Recommend

Outstanding service to veterans!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars
Would Recommend

I was very pleased with the team at Veterans United. I had been working with two other lenders who didn’t seem interested in my business and lacked the knowledge of VA loans needed to help me navigate the process. As a first time homebuyer, I had questions but kept getting the run around. From the very first call from VU, I was told I qualified and they would get me through all the unique challenges my situation had. Although I was not very hopeful, they never swayed from the opinion I was going to be approved,. Ironically, on my closing day, one of the other lenders reached out to see if I was ready to work with them on “next steps.” I thanked them but explained I had gone with VU who not only had me qualified, but helped me find my house and got me approved. They promptly hung up. I’m so happy I found Veterans United!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

The entire teams top priority was making sure we understood and were prepared for every step in our home buying process, making the entire experience smooth from start to finish. If we had questions, they were promptly and completely answered. If we needed support in any aspect of the process, the team was ready to step in and engage as needed. Gold star, 10/10 from our entire family. Lastly, I know only a fraction of the work that went into our home buying journey, and my family and I are extremely grateful for the work that was done to make the entire process possible. To the team that facilitated this, our thanks goes out to you.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

I seriously could not have asked for a better first time home buying experience. I was nervous and there were many times my emotions ran high byt my team would always have answers to help guide me. My team at Veterans United were not only personable but professional and knowledgeable which allowed me to feel confident in my decision to buy a home. I am so grateful for this team and all the hard work they put in. I am officially a first time homeowner thanks to them!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

I had a amazing experience with Veterans United, they treated me like family, that's how l feel. They were very professional and quick to respond to my questions. I would definitely recommend them to my fellow Vets!!!

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Without a doubt, the entire Veterans United team is extremely committed to helping the veteran succeed in their goal of first-time home ownership. I am so proud to have had the pleasure of working with my team, and I am looking forward to turning the key of my house for the first time.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

I felt like I was a part of a well trained and very professional team of people that was put into my life to help me achieve my dream of being a home owner. Thank you guys so much!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

If I ever buy another home I would use Nick Law’s and veterans United

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

The whole experience was great and stress free thanks to Ryan and his team at veterans united and Shannon.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

4.5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

4 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

Nina was great and made the entire easy and stress free.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

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5 out of 5 Stars
Would Recommend

The team I had was impressive, very knowledgeable and made it easy for me to understand what I had to do.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend

The beginning of the purchase of my condo was something I was very nervous about. Mark and Julia helped me get past the first couple of hurdles. Once it was turned over to the processor that is when things started to go south. When I was working with, I believe her name was Tiffany, she dropped the ball and the communication was poor. I paid for my appraisal on a Tuesday but she did not order it until Friday. Due to this it helped to delay the closing of my home. After a week of when I ordered it I sent an email to her and made sure to include Julia and Mark on it as well. I vented my frustration and asked to have more communication and more updates. Her response to this was telling me that she was overworked with the amount of loans she was working on. So she made me feel like I was a problem for asking for this to be accomplished.The response I received from VU and Julia was very nice. I had Julia immediately reach out to me when she say the response I received from Tiffany. She let me know that was not how the image of her team should be viewed. That day Tiffany was replaced by Kaitlyn. After that replacement was made the process was so much smoother.Kaitlyn was a dream to work with. I received frequent communication and updates from her. She would text me or call me to let me know where we were in the process. She let me know of any hiccups that were coming up and what needed to be done to accomplish those tasks. Because of her and her hard work I truly feel like we were able to recover and finish this loan quicker than we were if Tiffany was on the team still.Having Kaitlyn and Mark work together they made a nightmare of a purchase into a dream. I am so glad that I was able to work with this team to get to the end. I will recommend this team to anyone that is looking for a home.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

Veterans United was wonderful. I have a new home in a great neighborhood with wonderful neighbors! Their instructions and to do lists were easy to follow! They listened and reached out! And were there during a very stressful time!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Working with Veterans United was a seamless transaction from beginning to end. The best mortgage company we have EVER worked with! I will sing their praises to everyone!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

More Reviews

See all 398,547 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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