Rob and his team performed admirably. They kept constant communication, continuous feedback and exemplary performance. Obviously when buying a home there will be hurdles, but Rob and Mark both kept me up to date with the changes and the objectives to get the home purchased.It was a pleasure to work with the team and I would do it again.Thank you Veteran’s United. The Challenge Coin you deserve is sitting on the mantle in my new home.
The team was super
Bruh I can tell you heidi is prefect with everything she does. She literally held my hand threw the process and kept me informed threw every single step
I’m very happy with the people I had to help me with the house and other things through this buying process. From a perspective of someone new to buying a home, I’m glad I chose this company. I had no clue on how this process works or anything. I was skeptical at first but these people made it easy and a calming experience. I hope the people that helped me have all the support and success in their future. They deserve it. God bless!
Reed is Fantastic to work with and so caring!! Probably why this is our 4th home loan with him. I recommend anyone looking to purchase a home to go with no one else but Reed!!
This is thevsecond time I use the Veterans United team and they help me throughout the process. They made it simple and painless. I will go through the team again.
Loan officer made this experience a whole lot better than i expected
My loan team has done an outstanding job. I'd like to thank Ben and Britney for doing an excellent job with helping me get a house for the first time in my life. And they've made a dream I've had finally come true. And I can't thank them enough. And they both were wonderful to work with. And I'm hoping all the veterans united loan teams are like Britney Wilhite and Ben Schwalenberg. They make veterans united great.
Dan is great, always knowledgeable about the whole process, you are fortunate if he is your loan officer.
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We had been searching for a home for a while, and I only knew it would finally happen when I spoke with Juliana (out loan coordinator) on the phone. She walked us through the entire process and made sure that all throughout we understood what was going on and felt safe and secure before moving forward. We encountered some hiccups by way of the sellers, and Juliana helped us side step some of those issues and went above and beyond to make sure that everything had been resolved to the satisfaction of everyone involved. A group chat had been created for myself and our team at Veterans United . I could drop into this chat to ask anA group chat had been created for myself and our team at Veterans United. I could drop into this chat to ask a question at any time. Our team at Veterans United demonstrated extreme professionalism, as well as care and compassion for my family in this home buying process.
She was great but Matthew Hill left and I left messages that were not returned.
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
Cameron did great! Phil always does a great job, so glad he’s our guy!!! The lady that was chosen to be our notary during our document signing for our refi was awful!!!!!! Rude!!!! Told us we needed two witnesses the night before our signing so that’s as stressful! Recommend not using her as a notary for VU!!
First and foremost it was a pleasure to work with Veterans United. The staff was always available for questions and kept us informed of everything through the entire process. Everyone was friendly and understanding of questions asked and responded quickly with a response. I would highly recommend Veterans United to anyone looking for a home loan.