Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

392,343

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 392,343 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Veterans and active duty, you are aware we have a rule, never leave a man behind. Thank you Daniel, Adam and Chris for not leaving me and my family behind during this new chapter of our lives. Your appreciated

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

4.5 out of 5 Stars
Would Recommend

I was switching from Rocket Mortgage to Veterans United . And Rocket was a nightmare and they caused a lot of problems with the VU . But my loan people were wonderful, I cannot say enough of how patient and nice the people were. They kept me informed all the way of what the problem was, and what I could do to help it out. We finally got through it all, but it was a nightmare for time being there. Everybody I have talk to that works at Veterans United are some of the nicest people I’ve ever run into and I would recommend this company to anybody that is looking for a refinance or to do a new loan. I just wish I had use them earlier than waiting as long as I did.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

3.5 out of 5 Stars
Would Recommend

Though I was overseas for the entire home buying process, Joel, Austin, and Nick really took care of us and made our home buying experience more comfortable and enjoyable.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

4.5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4 out of 5 Stars
Would Recommend
headshot image of Dylan Kelly

Loan Officer: Dylan Kelly

NMLS# 2029693

5 out of 5 Stars
Would Recommend

During our home buying experience, they all treated us like family... I really love them all!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend

I’m glad I pick Veterans United the process was a overall great experience

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

5 out of 5 Stars
Would Recommend

My Veterans United team has went above and beyond more than once. From our first initial home loan for our first home keeping us informed and relaxed throughout our crazy ride. They not only managed to assist us making this process as smooth as possible while we were planning our wedding, but also when the unexpected happened and I was involved in a car accident, the last thing you want while trying to close on your home. Luckily my team guided me and made sure I was able to get my vehicle replaced while it not affecting our home purchase. They even went above and beyond and sent me a get well care package. After purchasing and rates went down they immediately reached out to us and were able to get us an even better rate on our home. I can't explain how thankful we are for our Veterans United team.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

I absolutely love working with Veterans United, they work hard to make sure you are satisfied! Zach and his team are Amazing!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

If any of the staff at veterans united leave. You made a horrible mistake not paying them what they are worth.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of James Wiley

Loan Officer: James Wiley

NMLS# 1956905

5 out of 5 Stars
Would Recommend

Overall great buying experience, the team did everything in their power to ensure a smooth transaction. Jerry Simons was great to work with.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4 out of 5 Stars
Would Recommend

Thanks to Dawn Williams-Heckman! She put up with our rookie questions and was very patient with us as first-time home-buyers!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

The whole team has helped me from the moment I applied for the loan until the day I received my keys. They are still checking in on me even after I purchased the home.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

Ready to see for yourself?

Experience first-hand why 307,936 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Mike Mange and his team were fantastic. I would absolutely recommend him and he will be my first call if we want to use the VA Loan again in the future.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend

Overall, I'd like to say that our home loan process was awesome and having such a wonderful team made the process even better. Thank you to Veterans United for employing such amazing people. I cannot even begin to explain how the blocks fell into place with that first phone call to the loan officer (Mr. Guinn) to get a Pre-Approval letter. We are so excited for our new home and new chapter!!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
Would Recommend
headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

More Reviews

See all 392,343 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
3,649 Veterans started their online quote today.