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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,637

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 389,637 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

We absolutely love Alice! This is the third time we have used Alice and Veterans United and she has never disappointed us. The entire process was seamless and Alice was always available to speak with us, no matter when and what we needed. We recommend Alice to all our friends and family and to anyone who wants the best customer service, professionalism, rates, and home-buying process.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend

I would recommend Veteran United to any and all veterans.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Veterans United is a great home loan experience. The process has been streamlined and everyone is on top of all of the needs to get the loan processed in an extremely efficient manner. Alice and Betsy were great to work with and made the process easy. I had such good luck with my first loan through them, I came back when I just bought my new home.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend

Josh Dinkins was amazing through the home buying process. We really appreciated his patience and ability to communicate so well despite doing it long distance and in different time zones. If it were not for him we would not have chose Veterans United.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend

Veterans United is the best loan service provider in the business. They go out of their way with energetic and responsive customer service. This is why I chose them for my second home purchase and will do so in the future should life bring me somewhere else.

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

The team and system was awesome.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

I have nothing but amazing things to say about my experience working with Chris from Veterans United. I spoke to many lenders prior and none of them can compare to the excellent communication, responsiveness and wonderful customer service I received from Chris. He is knowledgeable, professional, a great human being, and will walk the Earth to get you to the closing table if he says he can. I trusted him throughout the entire process from being able to get it done, when to lock rates and I couldn't be more than happy with the end result. I didn't feel pressured into anything, I felt comfortable the entire time with how well and detailed he explained everything. He educated me on a lot of things so I could feel confident going into my first home. I couldn't be more grateful to be typing this as I'm sitting in my brand new home. THANK YOU CHRIS!!!P.S. I am not a veteran and would not have known unless my good friend had referred Chris so thanks to my good friend too. I am recommending Chris to everyone I know.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

1 out of 5 Stars

Veterans united as a whole is great for AD and veterans of the military but to say the least the team we were assigned was horrible. Lack of communication or concern we always had to reach out to our real estate agent instead of the people in charge of our loan. When we finally closed on our house our VU team never even congratulated us until our real estate agent sent our picture to them definitely got the feeling they’re just doing a job. Loan coordinator was terrible at answering our questions and horrible communication and near impossible to get a hold of for questions and concerns.

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

VU is an amazing lender.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

I don't think I would have even gone through this process without the help of Veterans United. I had never purchased a home before. I only knew that a VA loan existed. Reaching out to Veterans United changed my life. They made it simple. I had a great team. I cannot express in words how happy I am with the end result.
Thank you all.
-Mark

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

More Reviews

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