We couldn’t be happier with everything.
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
Lora and Danielle were amazing we are thrilled to be homeowners and we could not have done it without your help. Thanks for all your hard work to help make our dreams a reality. A special shout out to Brooke as well for touching base before this all started and really keeping us in mind and believing we could accomplish this!! The Colsons
User friendly portal and knowledgeable, friendly agents.
Josh is amazing. Best help I've ever had with my loan and he helped me with every question I had along the way.
As a former combat veteran that served in the US Marines, I always try to do all the right things. I put my son and daughter through college and unfortunately between college debt, a personal loan and credit cards I was becoming overwhelmed with debt and found myself in a situation which wasn't going to get better. Making minimum payments on several credit cards and with other loans and debts I was never going to pay off my debts. I reach out to Veterans United to inquire about equity in my home to finance with a consolidation to focus my payments solely on my mortgage than paying more than 8 or more creditors. Filing for bankruptcy for me is not an option, I consider that failure. I was on a mission with the refuse to lose mentality and thinking of different avenues of approach to the situation. I couldn't sit back and have things fall apart. I was assigned Drew Tillman. I was very transparent explaining my situation. I told him I was never late on any payments, but my credit cards were over 30% balance and some where almost maxed. I told him I am watching my credit score decrease the more I wait. Drew told me my credit score was actually higher than what was listed on Credit Karma, my appraisal on my home will determine what options I have. Everything worked out better than what I expected. I was able to pay off everything, lower my interest rate, reduced my monthly debt and free up over 1k per month and prevent my credit score from receiving more damage. Drew was great and kept me positive assuring me things will work out. The underwriter in the final stages, I think her name is Melissa Quinones kept me informed every step of the way. I am very pleased with how everything worked out. The only downside was adding years to the life of the loan. This isn't really an issue, now I could focus on making extra payments on the mortgage and the years will begin to reduce in the long run.
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
Curtis and Anthony as a team are the best, first time home buyer and they had answers for everything on the spot. Highly recommend both of them!
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Overall Veterans United Staff was a Class Act!
What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.
Once the right realtor was found, everything went great.
Blake, Katie, and the team did an overall great job. I am unsure if my loan differed from others, but mine was a little intense, or maybe it was just me. lol I can't thank Veterans United enough, we got it closed. THANK YOU
Our loan team was always quick to respond and super helpful. Rob reached out when the rates dropped helping us ensure we locked in the best rate available.
