We purchased a beautiful condo. It's perfect for a vet with a disability. For over 30 years the VA hadn't approved the building. People told us that the process to get it approved was grueling and long. Realtors indicated a lengthy close would be a difficulty for the sellers. Veterans United worked with the VA to make it smooth and easy. Highly highly recommend!!
Jerry L. Is the BEST in the business. Can't give the man enough accolades you need to give a Jerry a shot. You will be impressed, pleased, and writing reviews like me. 5 homes with the man. I wont use anyone else.
Thanks again Jerry.
The best. Him and his team were there to answer any questions regardless of the time. Very responsive, helpful, and professional.
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
All of the members of my loan team were extremely helpful throughout the loan application and finalization process. I especially appreciate Cory's attention to detail and avalibility to anwser any and all of my questions regarding the loan process.
It was the most easy going stress free process ever, My team was great and helped through the entire process always ensuring that everything is okay, as well as helping when I had difficulties getting documents needed or just simply understanding something that I needed to get done Thanks Mrs Love Mr Jody Mr Chris and everyone at Veterans United.Sincerely, The Wilson Family
Going through the process of buying a house is probably one of the most stressful things i have ever went through. Shane, Kayli, Kayla and the whole entire team that worked with me was AMAZING!They walked me through everything step by step. I rarely had questions because everything was explained thoroughly.I would recommend any Veteran to use Veterans United when buying a home!
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Mr. Ted Richardson and Bryan Kay were awesome to work with. Made the whole process seamless and they’re outstanding men. Wouldn’t want to team with anyone else on a home purchase.
Absolutely wonderful lending team, helpful all the way through the stressful process of buying my first home. Highly recommend!!!
My team of awesome professionals guided me through this process with patience expertise and understanding. This was my first VA loan and with service like this it I will definitely do it again!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Mike Patzius and Shari Wooldridge were/are the absolute best and consummate professionals. Not only were they great at keeping their commitments to me as their customer, they also work through countless challenges from the Seller who was unsupportive of the VA Loan process. In short, I’d trust Mike and Shari with my life as they worked with me over a year to make my homeownership possible. KUDOS to Mike and Shari!
Buying a home can be overwhelming, but Veterans United made the entire experience feel effortless. From the very beginning, Darren Bodine and his incredible team were there every step of the way, providing guidance, support, and reassurance whenever I needed it. Their communication was outstanding, and no question ever felt too small or insignificant. Whether it was during the day, in the evening, or on the weekend, they were always available and willing to help.What stood out most was how much they genuinely cared. I never felt like just another customer. Darren and his team took the time to make sure I understood every part of the process and consistently went above and beyond to ensure everything stayed on track. Their professionalism, knowledge, and attention to detail gave me complete confidence from start to finish.Most importantly, I always felt that they had my best interests at heart. They earned my trust early on and reinforced it throughout the entire home-buying journey. Thanks to Darren and his team, what could have been a stressful process became an exciting and enjoyable one. I am truly grateful for everything they did and would recommend Veterans United without hesitation to anyone looking to purchase a home.
We had the best experience working with the team at VU. Everything from start to finish is always so smooth & easy. Amanda, Dylan and everyone there are always very friendly, informative & thorough where we are never left confused or in the dark. We are thankful for them all!
Made the buying process for a first time buyer much less stressful than I though the process would be. The team kept constant communication and was always there to answer questions I had.
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Even though my closing was severely delayed there was no fault lying on VU. My team did everything they could do to get the difficult situation resolved so that we could close. I’ve had nothing but good experiences with VU (x3) and would use them again and recommend the to anyone looking for a VA loan.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Everyone I talked to was so polite and informative it made the whole process easy!
I was a very ignorant buyer. My team was very professional and helped me through the process. I was very grateful to have them. Many thanks to Jeremy Arnold, Jen Storm, and Zachary Spaniol for being the best team ever.
The only reason the rating is lower is because of O'Neil our real estate agent.The rest of our staff Brandon, Doug and Desi were outstanding to work with during our home buying process.
