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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,289 reviews
473 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,289 unfiltered reviews

5 out of 5 Stars

We thank so much for Zach and his team because of them yesterday we got a new home. From the beginning I never thought buying a house specially me been a veteran. Zach from the start explained to me the process and always assure me the he would work hard to make it happen and he did. Believe me they went far and beyond to make it happened. They always calling and texting keep us updated, answer questions and make us feel confident of the process. Tools are awesome, the website and app give you a lot information and anything you need it complete the process. Any Veteran think to buy a house, trust Zach and Veterans United.
Great team and great people from the bottom of our hearts Thank you Zach and your team to make a dream come true.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

My home buying experience with the Veterans United team was absolutely fantastic. The entire team was pleasant and communicated frequently so me and my family were always informed. I will gladly recommend Veterans United to anyone I know looking for a home. Strong performance by the entire team!

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars

The entire team we worked with was phenomenal. Everyone was nice, had answers to every minute detail of anything we asked.

headshot image of Nick Heimericks

Loan Officer: Nick Heimericks

NMLS# 2452747

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer Team Lead: Ryan Kawelaske

NMLS# 1698477

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5 out of 5 Stars

We were amazed at the quality of the service we received from Holly in the Lawton office. She is simply outstanding at her job. Moreover, she was patient with all our inquiries and treated us with respect and caring. We had not received anywhere close to this in our previous home purchases, and we were so appreciative. 10/10, 5 stars and 2 thumbs up!

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars

Paul and Alison are a great team they did a fantastic job for us. They answered all our questions. And were always very friendly and made us always feel like we mattere$!d and whike I know we were not their only client they always made us feel that away. They both always replied to our phone calls text and emails very promptly. It was a pleasure going through the process of buying a home through them. I would highly recommend them. I can't thank them enough for everything they did. Any and I feel blessed we had them as a team.
Thank you
Gene & Amy Scott

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

Hunter took very good care of me. The communication was excellent. The app made everything efficient and way. Everyone on the staff that I worked with was easy to get along with. Would call, if I didn’t answer I would call back and they would be very understanding.

headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Eric Stephens

Loan Officer: Eric Stephens

NMLS# 2006901

5 out of 5 Stars

First and foremost I want to say my team, Brent K. and Kara S.were awesome.. Diligently working long hours to get the deal “done” and they made it happen along with my realtor Clay Moore( Houston, TX)… I honestly think they were more excited after the CTC than I was… Questions were answered no matter time of day, phone calls were always answered.. I never felt alone on this journey… I am very grateful for their dedication and support…

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Absolutely amazing, the whole team made the process smooth and fast.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

As always, Melissa and her team did an outstanding job!! Thanks for taking such good care of me!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Dylan, Erin, and Chloe were outstanding through the whole process. Can’t thank you guys enough for all your help!!!

headshot image of Dylan Bailey

Loan Officer: Dylan Bailey

NMLS# 1216529

5 out of 5 Stars

Veterans United made the first time buyer home process a breeze! My questions I had were answered fully!

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

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5 out of 5 Stars

Dear Ron,Elsie,Erika and Adam,
I am writing to express our deepest thank you for the exceptional help we received during my recent home purchase using the VA home loan benefit.Buying a home can feel overwhelming, but the support, guidance, and efficiency from your office made all the difference. Because of your hard work, my husband and I are now settled into a wonderful new home.Thank you for your dedication to supporting veterans and making this milestone possible. We will definitely recommend!
Sincerely,
John & Vileaner SaldibarP.S. John said thank for the beautiful gift he is golf nut.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

⭐⭐⭐⭐⭐ An Absolutely Outstanding Mortgage Experience!I cannot say enough wonderful things about Kara and Matt and the exceptional experience they provided throughout my entire mortgage and closing process.From the very beginning, Kara was absolutely outstanding. She was professional, knowledgeable, patient, personable, and genuinely a pleasure to work with. What impressed me most was her communication. I never felt like I was wondering what was happening or what came next. Kara kept me informed every step of the way, answered my questions, and made sure I felt comfortable and confident throughout the entire process.Buying a home is one of the biggest financial decisions a person can make, and having someone like Kara guiding you makes all the difference. She didn’t make me feel like just another loan or another closing she made me feel like my home and my experience truly mattered.And then there was Matt, the Loan Officer Specialist, who was equally outstanding. Matt’s professionalism, responsiveness, attention to detail, and willingness to help made an already great experience even better. Kara and Matt worked together seamlessly, and their teamwork gave me complete confidence that everything was being handled correctly.I can genuinely say this was the easiest and smoothest closing I have ever experienced. There was no unnecessary stress, no confusion, and no feeling of being left in the dark. Instead, I experienced great communication, professionalism, kindness, and a team that delivered exactly what they promised.To Kara and Matt: thank you for helping turn what can be a stressful process into such a positive and memorable experience. You weren’t simply helping me close on a loan—you were helping me open the door to a new chapter of my life and a place I can call home. That is something I will always appreciate.If you’re looking for a mortgage team that will communicate with you, treat you with respect, work hard on your behalf, and make you feel valued from beginning to end, I wholeheartedly recommend Kara and Matt. They have earned my trust, my gratitude, and without question, my five-star recommendation.Thank you both for an incredible experience. You truly set the standard for how the mortgage and home-buying process should be handled. 🏡🔑❤️

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

I was overly impressed with everyone and how fast things moved. Matt C the loan officer was outstanding as well Ms Crump and the initial people that got the ball rolling in the very beginning. I will be spreading the word about Veterans United. I look forward to working with Matt C in the future on refinancing etc. Keep up the good work !!!

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

For starters My Loan Officer Dustin Johnson and his team( Justin Sutton & Andrea Weiss)
were all EPIC!!
From the very start, they were all super helpful and very responsive to all my questions. Every day I would either message them and every day I’d get a response back. We went through many obstacles and if it wasn’t their hard work alongside my realtor, I doubt this home purchase wouldn’t have happen at all.
I felt bad that I would text them way after hours but even then, they never let me feel alone and would respond back and most importantly with a positive attitude!!
Truly amazing people and great folks to have in this business. If I had the chance to nominate Dustin for best employee of the year I would lol. Heck I hope his Superiors give him the recognition he deserves, because when I decide to purchase again IM ABSOLUTELY GOING TO BE ASKING FOR DUSTIN AS MY LOAN OFFICER again!!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Jackson and Elyse were excellent in handling our new home loan. From pre-qualification, to an increase in qualification to make an offer, to handling documentation, to clearing to close; they were top notch!! I would highly recommend Veterans United to veterans for the excellent service we receive.

headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

5 out of 5 Stars

Nick was attentive and considerate throughout the entire home buying experience ! His concern and consistency elevated the financial process and understanding. The best service while purchasing during an active deployment.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

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