Skip to Content

Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,075 reviews
534 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,075 unfiltered reviews

5 out of 5 Stars

Veterans United was an absolute pleasure to work with. They made the home buying process very smooth and were always there to answer my questions. I would highly recommend them!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars

We’ve purchased two homes with Veterans United, and I’ve never had a better homebuying experience. Their transparency, communication, and responsiveness gave us peace of mind throughout the entire process. They were easy to reach, always welcomed our questions, and made buying a home feel comfortable and stress-free.Their support goes well beyond the mortgage. They helped us connect utilities, find a veterinarian for our pets, and explore childcare options for our kids. They also connected us with ADT home security at an outstanding locked-in price. When we needed more than the Bluetooth self-install option, they arranged for a technician to travel more than four hours to professionally install our system. That level of care and accommodation speaks volumes.Veterans United has earned our trust and loyalty. As long as they’re helping people buy homes, they’ll be our first choice!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

as a first-time home buyer, I didn't really know what to expect however mike and his team where excellent, I really couldn't have asked for better people to help me figure out what needed to happen.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Excellent customer service, always communicated back right away. Made the home buying experience effortless!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

Ready to see for yourself?

Experience first-hand why 381,836 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

4.5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

From beginning to end, we have had an amazing and informative experience. We were very comfortable with Tony and his team. We appreciated the expertise in which they handle our loan process.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Anthony S.

As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

My overall experience with Veterans United was absolutely spectacular! Because of the current market situation as far as the extreme shortage of available quality homes, it took over a year of searching before my wife and I were able to both find and make a winning offer on a home that we truly wanted. Chace was available to answer our concerns any time we needed him and was always great about getting back to us in a very timely fashion any time we reached out to him through the entire long and daunting process.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

My work schedule is complicated, international, and difficult to work around. David and the team worked around, over, and through all obstacles that came up. They were friendly the whole time while doing it.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

This is our second homebuying experience with VU. Could both experiences be superior? Yes! We thought no one could beat the service Sean provided, but Casey matched it! We highly recommend VU. Simply. The. Best!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Everyone went above and beyond. Communication is really important to me and they excelled. My questions no matter how small or annoying at times I am sure were answered with thought and consideration and the relization that I am not a professional home buyer so i need guidance. I was made to feel I was important and felt at times like I was the only customer they had and that is a great experience.

headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

Ready to see for yourself?

Experience first-hand why 381,836 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

My wife and I had an outstanding experience with everyone at Veterans United. Robert Sweeton and Juston Jasenowski were exceptional—supportive, responsive, and genuinely committed to making our refinance process smooth. They helped turn what could have been a stressful experience into an easy, reassuring one for both of us.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4.5 out of 5 Stars

Fantastic

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

3.5 out of 5 Stars

Kind of lengthy . Kind of sketchy on the rate of interest.....

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

4 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.