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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,361

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 442,361 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Great experience! Thanks team.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

My wife and I had a great experience working with the team at Veterans United. We were able to lower our rate, take equity out as cash for home improvements and keep our monthly payment the same. They handled everything and Aaron Thomasson was able to answer all of my questions the moment I asked them, of which I had very many. The guy is a walking refinance thesaurus!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

I would like to thank Dava for her dedication and understanding work that her and her team done on getting me refinance. Dave was very knowledgeable and outgoing and made the process seem so easy. She seem to be devoted to ensuring my loan was done quickly and painless..
Dave THANK YOU...

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Scott Ratliff

Senior Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Streamlined process and easy to enter documents into a data base.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend

Was pretty good over all. Veterans insurance not so good. Was literally told that to get homeowners insurance I had to move my auto insurance too. Then when I informed the guy that I had already secured home owners insurance quotes and let him know how much my new premium would be, he said he could not beat that premium. I decided to let him check on auto insurance rates for me and he gave me the same monthly amount that I had already been quoted directly from progressive but wanted $150.00 more down to start the coverage that what I had been quoted directly from progressive. Between those two things I was left with a bad impression of Veterans United insurance. Everything else with Veterans United went great.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

I was provided with excellent help, and guidance.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Hello, let me just say. I had tried many times as a 100% connected veteran in the past to get qualified through other loan officers, without any luck. When I met Brandon, he made me feel confident, he made me feel immediately as though I could actually get qualified by just following what it is he tells me to do. For that reason, I followed his advice and now my wife and I are now in a home after years of trying to get qualified. Brandon, and his team are the best lender team I have ever come across. Always there when I had a question, never left me alone, they worked hard to give us the best loan possible. My wife and I are sincerely grateful for all they have done to make our dream come true. Andrew and Rachel Lopez.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Would Recommend

VU was very attentive, and got everything done in a expeditious manner. This is the second time I've used Veterans United

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

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5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

In the past, we have had horrible experiences during our home buying process but not this time and it is all because of the Veteran's United Team including Scott and the very first representative that I spoke with. Unfortunately, I can't remember her name, but she and Scott are a dynamic team.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

October 30, 2025Dear Miguel, Ashly, and the entire team,I want to express my sincere gratitude for the support I received in securing the home loan. The team's professionalism and commitment transformed what is often a complex process into a much simpler experience. The user-friendly online dashboard from Veterans United was an essential tool, enabling me to monitor my loan's progress and clearly understand the next steps.I am especially thankful to Ms. Ashley for her excellent recommendation of a local realtor, Ms. Castillo, for her persistence during the house-hunting phase. Additionally, I appreciated the thoughtful gesture from the Veterans United team that arrived yesterday on our front door, and finally grateful for Ms. Castillo's expert guidance throughout this significant journey.I will certainly recommend your services to anyone in my network seeking a home loan.Thank you once again.Sincerely,M. Johnson

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

I can't say how much I appreciate the Veterans United team. They did an excellent job of keeping me updated and prepared for each step of process. Their efforts made for a very stress free home purchase.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

More Reviews

See all 442,361 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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