Karol Hart, my loan officer, and Jonathon, my dedicated Home Buying Concierge, were outstanding representatives from Veterans United. Their guidance and professionalism made this my most rewarding loan experience.I also want to praise Amanda, Karol Hart's assistant, who acted as the loan processor on my file. She worked tirelessly to help me understand complex documents, providing clear, professional explanations and a personal touch that made me comfortable.I highly recommend Veterans United, especially Karol Hart (loan officer), Amanda (loan processor), and Jonathon (Home Buying Concierge), as their loan company and representatives to help experienced and new home buyers navigate the home-buying process.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Very Professional.
Absolutely amazing!! Thank you!
My wife and I have been grateful for the hard work that Veterans United has put in for our new home. We‘re first time homeowners and everyone from our Veterans United team was a great help and made the process easy. We even enjoyed the gift box they had put together for us to make us feel more at home. Thank you Veterans United for our new home
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Sydney and Julie doing an outstanding job with keeping me informed of the refinance process and next steps to make, all while providing compassion and sympathy for my family’s loss of my mom. Both of the ladies deserve to be recognized for their exceptional professionalism! Veterans United and Sydney were my first mortgage company and loan officer that made that process easier. When it came to refinance this loan and consolidation of my debts, Veterans United was the first mortgage company that came to mind. I was thankful to have Sydney and her team on board. Even though I was giving up an excellent mortgage rate to do this Sydney was able to help me and my wife to make sense to going this route. We are going to be saving thousands of dollars a year even at the higher mortgage rates. We look forward to doing business with Veterans United in the future and hope that we will be dealing with the same loan team.
Great experience
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
The team made the entire process incredibly simple and quick! I had gotten preapproval and the team helped me get a relator. The concierge team kept everything going and stayed in touch to answer and questions that I had!
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Amy and her team were top notch! From beginning to end communication was clear and concise, there was never any "gray areas". They helped to streamline the process, there's not enough O's in smooth to describe how smooth everything went. If I could give Amy and her team an 11/10 I would!
I called the phone number online to find out if I could get pre-qualified for a VA loan. I was encouraged and felt valued. I was treated with great respect and was pre-qualified the same day. Everyone that I spoke with was very professional, patient, and friendly. Chris and Felicia walked me through every step with kindness and professionalism! I truly appreciate them, and may not have gone through with the purchase since it was my first home and I was skeptical because of the economic climate and my age. I am so happy with my new home and I am confident that I made the right choice.
My team at VU were extremely helpful from start finish. From helping me repair my credit for approval, all the way to closing and getting utilities connected. I could not have asked for a better team.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
