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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,699 reviews
462 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,699 unfiltered reviews

5 out of 5 Stars

Several years ago, I contacted Shannon Workman of Veterans United Mortgage company. My credit score was very very weak, Shannon worked with me for about TWO YEARS to get my credit up to par, and processed a loan for me to purchase a great home in Lake Gale. I have been living in that home for 5 years. I needed to get a refinance to do repairs; he helped me with that as well. I recommend Shannon Workman of Veterans United VERY HIGHLY.

headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars

Brice and team did great work! Super fast and adaptive, always willing to help me understand their process.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

The entire experience was seamless. So grateful for everyone’s help

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Super easy process! I appreciate all the help!

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Photo submission from George W.

Both Drew and Cori were gems to work with. Very responsive to questions, which we had many!! Would 100% recommend to veterans!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

The my team showed was outstanding, thank you very much. Will use them overtime i would need them

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Jake and his team are the best . They checked in often early, late, days off if I had a question or concern they got right on it . Buying a house is stressful, knowing you can hand some of that stress off to someone else and know things are going to get done is priceless.

headshot image of Jake Force

Loan Officer Team Lead: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Jessica Himes

Loan Officer: Jessica Himes

NMLS# 2433615

5 out of 5 Stars

Victoria Colson and Jake Tecklenburg were outstanding from start to finish. My purchase was anything but simple: a condo that the VA initially denied, a one-time waiver request (with a revised letter along the way), a closing date moved up at the seller’s request, and last-minute rate and cash-to-close adjustments. Through all of it, Victoria and Jake stayed calm, responsive, and honest about what was and wasn’t possible.Victoria guided me through the VA waiver process, kept me informed when I was anxious about wait times, and worked quickly with the closing team to find a rate option that kept my closing date on track. Jake was on top of every detail, from conditions and documents to coordination with title, and always answered fast.Thanks to them, I closed on time and achieved a lifelong dream of owning a home on the water. As a veteran, I couldn’t have asked for a better team to represent Veterans United. Thank you both!

headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

5 out of 5 Stars

My experience wasn't exactly smooth bc I wanted a house in a specific place. We had some hick-ups but stayed the course and their team landed my dream home for me ! 100% awesome company and people.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

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5 out of 5 Stars

Second time using Kaleb and his team and it was just as smooth and painless as the first time

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Denise is great. I’ll recommend her specifically to anyone asking.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4 out of 5 Stars
headshot image of Melissa Velasquez

Loan Officer : Melissa Velasquez

NMLS# 2673576

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Miles was great, he helped us out countless times with numbers of out home + others we looked at, and explained everything thoroughly to us on how to utilize our credits for buy downs and closing costs.

headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars

Everyone who helped us throughout the process was very helpful, answered any questions we had, and was very informative on walking us through the entire process.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

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Experience first-hand why 384,042 homeowners give us a perfect score!

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5 out of 5 Stars

The whole team was great. They really guided me through the process and made sure all my questions were answered timely and in their entirety.

headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars

Veterans United made our home loan process extremely simple and convenient by keeping us informed every step of the way. The electronic documents made life very convenient. The real estate agent they provided us was completely professional and one of the friendliest guys we’ve had the opportunity to work with. The closing was just too easy. Thanks to Gus, Brie, Sal and Jen.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

My team was exceptional! I felt like a rhino charging straight head on with a million walls ahead and they just batted the majority of them out of the way, and the ones they couldn’t they gave me the advice and/or the encouragement needed to overcome the hurdle.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

Everyone who took part in my experience with VU did an outstanding job. Not only to help me find a home me and my children love but also just answered everything I had questions with and we're always on task as quickly as they can! They did amazingly and I cant thank them enough!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars
Photo submission from Ashley M.

First home secured. Big thanks to Veterans United, specifically Sam & his team who streamlined the process and made it insanely easy to go through.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

always professional and fast with Jeremy Henry and his team. I reach out to him by email when i’m ready to buy another, and this is number three already.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Thank you, Jacob, Melanie, and team. You all made me feel like I was cared about and taken very good care of. I appreciate all of you!
Please take pride in knowing that you made this new chapter of my life incredible!

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars

It was a great experience they made everything so easy for me I couldn’t have asked for a better team. Andrew was so respectful and polite he answered all of questions in a timely manner. Even went out of his way to make sure I knew how to do and go through the process.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

4 out of 5 Stars
headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

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