Not much to add really. The ENTIRE team helped guide me through a whirlwind of craziness and continued to support me and my endless question.
I was very happy with my experience working with Veterans United. Molly Meis and Dene Rodriguez did an amazing job explaining everything, listening to my concerns, being patient with me, and keeping me informed.
Heather and her team kept it flowing smoothly. I was pleasantly surprised to see how fast closing came up. AWESOME job . Heather kept in constant contact with me. She went out of her way to get me in the new house quickly. My wife and I love the new house. We will start moving tomorrow.
Dustin, Rebecca, Rachel, and their entire team made this very stressful process streamlined, as comfortable as possible, and most importantly, ACTUALLY POSSIBLE. Thank all of you from our family to yours for the help with our gorgeous new home!
It was great
The overall experience was great. A few hiccups along the way with misinformation that caused a larger down payment, but overall acceptable.
This is the second time I’ve worked with Katie Smith and her team at Veterans United, and both experiences were wonderful from start to finish. The first loan went so smoothly that I didn’t hesitate to come back, and this time was every bit as good. They were always there when I needed them, quick to answer my calls and questions, and they explained every step in plain, easy-to-understand terms so I never felt lost or overwhelmed. Whenever an issue came up, Katie handled it calmly and made it easy to work through. As a veteran, I truly appreciated the patience, kindness, and respect they showed me along the way. I would gladly recommend Katie Smith and Veterans United to any veteran looking for a home loan, and I wouldn’t go anywhere else. Thank you, Katie, for making it a great experience not once, but twice!
Very helpful. They realized I had a dog and he didn’t get left out either after they sent me a bag of treats and chew toys. Satisfied with my experience
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I would definitely give my homebuyer representative Kyle Upshaw 110% if I could because he not only came to my house to help me locate some paperwork but to see if I needed anything and his Office remembered my baby turtle and sent gifts. I am so grateful to him to help me by my house and I could not ask for a better selfless representative. He has made the home buying for this Veteran well worth the time we spent on this and I am very happy to purchase my home through him. in future if I come across any Veteran that is looking for a home to buy, I would definitely recommend Kyle Upshaw as a representative. As a former employer, Kyle Upshaw would be the definite person that I would hire to represent my company. I believe he is a true representative for the veterans home buying process.
Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.
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Our experience was outstanding.Alberto went above our expectations and made it happen for us!
The repeated struggle of resubmitting documents was frustrating, but when another lender refused to approve the loan, VA United did. Additionally, the staff was incredibly friendly and helpful.
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
For first time homebuyer the process was so easy and smooth going we even got a great gift!!
Craig Dobson and his team were more than outstanding!!! They worked tirelessly to get our loan approved in just a month and three days. That is over the top help and service. Thank you so much for everything. We are more than pleased.
Best regards,
Richard and Rebecca Mc Cain


