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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,507

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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4.5 out of 5 Stars
Would Recommend

Amazing overall, Amanda Girard was super helpful during my process along with Karol Hart. The best experience!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
Would Recommend

Effortless process. All my "To Do's" were easy.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Great process and made everything very easy to update documentation, stay on track, and work easily with the team.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

2 out of 5 Stars

The company don't communicate very well with the buyer

Response from Veterans United

Hey Robin,
I’m sorry to hear communication didn’t meet your expectations. You should always feel informed and supported through your loan process, and I regret that wasn’t the case here. I’d like my team to learn more about your experience—please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday, 9 a.m. to 5 p.m. CST.

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend

This was our fourth time working with Veterans United, and once again, they did not disappoint. Each experience has been nothing short of exceptional, and this time was no different. The entire loan team demonstrated top-tier professionalism, care, and efficiency from start to finish. Their consistent excellence, especially in serving military families, makes them our go-to for home financing. We highly recommend them to anyone looking for a reliable, transparent, and supportive lending team.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

Adam and his team have been very helpful. Answering every question I had in great detail. Also very prompt at returning calls.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Dan and Shelby were absolutely awesome. They kept us on track and made sure we understood every step of our loan process. Amazing experience when you have people like these two helping you! Thank you so much for everything.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

The loan team, OUTSTANDING! I had zero issues and cannot thank them enough for a smooth process.

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Would Recommend

Thanks to David and Rae and the entire VU team, my loan process and closing went smoothly because of their professionalism and expertise. David and Rae did an outstanding job keeping me abreast of what tasks I needed to complete in order for me to successfully reach my closing date. Thank you, David and Rae, for your excellent work!

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

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4 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Veterans United made the entire home-buying process smooth and stress-free. Their team guided me through every step, from pre-approval to closing, with great communication, patience, and professionalism. As a veteran, I truly felt supported and appreciated. I couldn’t be happier with my new home and the experience overall!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Would Recommend

You guys rock appreciate all you done for me

headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
Would Recommend

Everyone was very patient throughout the process. Lot of uncertainty in the selling of my home but they stood firm and got the job done. I was saved thousands of dollars through the teams dedication to excellent service. Thank you all very much.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

From start to finish Veterans United made buying a first home easy, stress free, and fun!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

More Reviews

See all 439,507 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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