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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,156

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

They’re really helpful with doing most of the leg work and helped me through it with out changing my schedule. Can’t ask for better people financing your loan.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Very good service- prompt communication easy portal to use

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

David and Katelynn were terrific! They were quick to answer my questions and responded with professionalism and humor. It was a joy to work with them!!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

4.5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The team was helpful and made it go so easy as a first time home buyer.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Veterans United made the homebuying process smooth and stress-free. As a veteran, I appreciated how well they understood my needs. My loan officer was clear, responsive, and always helpful. The online portal was easy to use, and the team kept everything on track throughout the entire process. I felt supported every step of the way. If you're a veteran looking to buy a home, I highly recommend Veterans United!

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

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headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Knowledgeable staff with quick response times. From pre-approval to closing they made the entire process a breeze.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

4.5 out of 5 Stars
Would Recommend

Loan process from beginning to end was great - easy to follow, communication good.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

100% recommend to my Fellow Veterans. The entire process they kept it simple as promise. Couldn’t have done it better for a first time home buyer.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

Veterans United is always on point with our home loan! They have always kept us in the loop, answered our many questions, and best of all we always close ON TIME! Thank you VU!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Great job 👏

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

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5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Shawn and his team are absolutely amazing! They worked to help get us the best rate, the most refund, and the smoothest fastest closing. Thank you Shawn, Bailey, and Josh!

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Its stressful purchasing a new home. I am a very busy person and the process to purchase is easy. Veterans Home makes it easy to do paperwork and get things processed. If I had any thing bothering me, I just sent a text or called, and they answered my questions quickly. I thought someone was going to pressure me to buy a house once I made contact with them, but that was never the case. We started the process over 2 years ago, and my team completely understood when I wasn't sure about a property. Once I was ready, they jumped into action and walked me through the process.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Tim and his team really stepped forward with us and, I feel, went above and beyond to get us in to our new home. It's not always pleasant to sign away all your money, but Tim, Kurt, and Andrea made it painless and efficient. I hope you give them massive raises, a huge bonus, and extra paid vacation time.Why doesn't Kurt get his own box?
How'd Kurt Lofton do?
Great, awesome, quick, efficient. Bonus, Raise, Vacation please.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

More Reviews

See all 428,156 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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