Heidi, Annie, and the rest of the team were outstanding. As a vet and first time buyer this experience was a little nerve racking but they helped me every step of the way
I like how the process works especially for first time home buyers. Kenny and his team are amazing at their work and able to communicate back and forth with me. From the time of submitting all the necessary paperwork 'til the end, it was a lot to work with. Everything was a smooth sail, but the underwriting process needed to be at least 2 weeks prior to the closing date. I was working with at least a week, starting from the weekend, but was notified to submit extra paperwork such as a name issue that was a letter off. That took about a few days to complete, but requesting for an expedite process took some time. I didn't get a free to close until the day before my closing date. That was stressful because I had multiple plans and took Leave for my closing date. However, we are overall happy that we were able to complete the entire process on time!
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Corey was the best professional I ever worked with, as a first time buyer we helped out so much with explaining everything and quick responses!
Very helpful throughout the entire process. Their app made doing all of the required paperwork very fast and easy. They communicated effectively and were always willing to explain anything I had questions about.
Bennet was amazingly good at what he did for me and it was my first time buying a house.
Veterans United went above and beyond to make sure this process went as smoothly as possible for us as first time homebuyers. They stayed in constant communication with us and worked effortlessly behind the scenes to make sure they took as much off of our plate as possible. Huge shout out to Austin and his team! Words could never express our true gratitude!
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It went really well. The entire team was extremely professional, and dedicated to making the process as easy as possible for me. It was very fluid, and very much stress-free. All direction I was given was very clear and concise, and when questioned for further information, I was provided with very thorough and specific answers. I never had an issue with getting in contact with my loan officer or coordinator. Or any part of the team. And even with me getting deployed near the end of the entire process, they were very accommodating and understanding, and continue to work with me through time changes and everyone’s busy schedule. Not only would I suggest veterans United, I already have already referred Veterans United, and I plan on using them again in the future.
Kayla and Chris made the re-finance process so easy!
Rob, and the whole team from Veterans United were amazing. The made our out-of-state move so easy. We had a million questions and they were there every step of the way. Thank you so much!
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Jason was amazing during our whole home buying process. He was knowledgeable and answered all of our questions (even non loan related). Honestly, it was a super easy process and I would use them again!
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the team we had knew what they were doing, and when it needed to be done. not to mention had the patience needed to deal with first time homebuyers who had absalutley no idea what they were getting into. it was a pleasant surprise to find individuals who were not irritated by stupid questions at all hours. They worked awesome together. it was a relief not to have to deal with inner office strife. They all went above and beyond for us, stuck with us through meltdowns and celebrated with us when the keys landed in our hands. I would do it again!!!!
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Bill and his team were absolutely amazing to work with! I will be recommending them to all of my veteran buddies!
Chris was amazing and very kind. All the positive things I can say about him i am.
