Very prompt and dedicated staff.
Length of time for appraisal only complaint.
Super easy, super fast - very clear instructions and smooth process.
they take the time to explain every detail when you have a question or concern, very nice.
Simple, no stress environment. No useless, unnecessary emails and phone calls. Very user friendly website.
In short, I just want to say everyone was always friendly, clear, concise, with due diligence; a wonderfully brilliant experience.
The loan could not have gone any smoother. There was a reason we refinanced back with Veterens United.
Outstanding support from my loan team.
Was very happy with everyone and never had to wait for anything.
Veteras United made the mortgage process very easy. Their professionalism is outstanding. They put your mind at ease regarding the mortgage process right from the beginning.
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The Scott VU team was one of the most professional, courteous, and personable teams I've encountered. It was literally a pleasure doing business with this team and I would highly recommend them to any veteran!
Was easy
Smooth and Well Organized almost painless.
Don and Nicole were good about getting back to me but whoever the underwriter was for the loan made the closing extremely difficult. I didnt have my final closing discloure till 3 hours before my closing appoitment and it was wrong. The lawyer fought with Ann on the phone numerous times to get the numbers right.
Being a retired Navy sailor I was very impressed with the way Veterans United work with it was a while I was in touch with Veterans United to apply for a home loan using my VA benefits but at that time my score was not high enough but iwas getting there Veterans United put me in a program where my situation would improve they help they told me what I needed to do to get my score high enough to get a VA Loan they check me every two to three they monitor my progress and when my scores were high enough they work with me all the way I had a great team working with me from the start to the end of the processing to get a home I had a great realtor company working with us and everything the team did to assistance us was excellent and I really want to thank everyone on the team for helping me and my wife achieve the American dream being a home owner and getting our dream home BZ to the whole team at Veterans United your the best and you show it in every way.
