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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,459

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 430,459 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Outstanding job! Quick to find solutions and make progress happen.

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Everyone works as a team.Someone is allways there to help you.

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

The process was easy, and the customer service was excellent.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
Photo submission from Lee M.

Top Notch

headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

It was simple and painless. Everyone we worked with was extremely helpful and knowledgeable. It made the process enjoyable and calm.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Everyone in the firm has been amazing, kind and understanding. Thank you all. Merry Christmas

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

You guys are amazing. Helpful at every turn, and a very fast call back or email if i had a question

headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

The whole experience was great Terry and the team really took care of me.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

veterans united tells you exactly what you need to get your loan approved and they do all the paperwork for you as well.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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5 out of 5 Stars
Would Recommend

They made the entire process very enjoyable and were quick with responding to all of our questions, never made us feel rushed.

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend

Overall a great experience. Information flow was a slow a couple of times

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

I had an awesome experience with Veterans United. The process was extremely smooth and easy especially being able to upload all the documents online.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Shane and Alen went above and beyond from day one. I would probably rate both of them in the top 5 customer support I’ve ever had. Excellent job!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Extremely helpful in all aspects of the loan application process. Excellent website which is a vehicle to supply all needed documentation.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

2.5 out of 5 Stars

The loan app process needs reverse engineering.there are two pocs sending info,the loan officer and the transaction specialist ,whicn only confused the process .there should only be one.hard to get long lead time requirements like the IRS two years of transcripts should be started during the prequal letter process and not later.held up my closing by several days.it is also a known fact that VA appraisers lie ball the appraisal but this reality seemed to throw the process into a tizzy when it should be expected and even planned for.my whole application process was reactive rather than being proactive.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

More Reviews

See all 430,459 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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