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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

438,213

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 438,213 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

it was hard at the beginning but then all good things come with pation and doing things right and my loan officer did more than expect. if I ever need to refinance my home I will use him again.

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Very helpful with

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
Photo submission from Kirk W.

Satisfied Customer!

headshot image of Sheri Richer

Loan Officer: Sheri Richer

NMLS# 1632138

4.5 out of 5 Stars
Would Recommend

I thought your interest rate was a little highquicken loans would have been 3.175

headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

They were quick, very responsive, and always kept me in the loop about everything. Everyone was also great to work with.

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Matt Bretz

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend

Kelly and her team did excellent! They kept me updated through the whole process, and were there all hours to answer any questions I had , and to generally just help my stress levels!

5 out of 5 Stars
Would Recommend

We have bought 4 homes. This was by far the easiest and best experience.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

3.5 out of 5 Stars
Would Recommend

Some unneeded delays were frustrating

headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Good to work with Shannon was great

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars
Would Recommend

They were quick to inform me what information i needed to give them in order to keep the loan going forward in a timely manner.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Zach Brown was very professional and knowledgeable.

headshot image of Zach Brown

Loan Officer: Zach Brown

NMLS# 1392714

5 out of 5 Stars
Would Recommend

Great .

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Very shortly after contacting VU, I was turned over to my loan officer Joe Ferling and then Joe Hooker took over as my loan assistant. The entire process went smoothly and they both understood that I was new to the mortgage process and answered all my questions with promptness, patience, and courtesy.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Working with Veterans United was wonderful. I would like to thank Chip Canoy who helped improve my credit score in only 2 months with advice through the Lighthouse program. Chip helped me believe that home ownership was a possibility..

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

The staff form the lighthouse program all the way through closing was great. Every member showed a deep interest in my situation they provided feedback in a very timely manner. I would like to personally thank Katie, Jen and Jim for the hard work they put into my loan.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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5 out of 5 Stars
Would Recommend

These ladies did an outstanding job in working and coordinating all steps as fast and efficient as possible. With these people they make a great teamwas

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Veterans United was definitely a blessing for me. From the first initial phone call to the closing of my home loan. Very professional, friendly and stress free from beginning to end. Jennifer and her team are more than AWESOME!!

5 out of 5 Stars
Would Recommend

This process was much easier than the first time I bought a home. I love how quick and painless everything was.

5 out of 5 Stars
Would Recommend
headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

3.5 out of 5 Stars
Would Recommend

Very friendly, helpful team of professionals.

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Pleasant experience

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

4.5 out of 5 Stars
Would Recommend

Loan officer (Tommy Perk) was fantastic! Very helpful and available. Quick to reply and always a positive attitude.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

More Reviews

See all 438,213 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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