The entire team that helped me was amazing. As I sit here in my new home, I still can't believe I'm here. Always keeping me informed and what the next step was. I really liked the to-do list in their portal, which kept me current as the process moved along. I sit here with a Kool-Aid smile. Veterans United makes dreams come true. A big "THANK YOU" to the team at Veterans United!
My loan officer Mr. Mathew treated me as family kept me informed at all times from beginning till the end.
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Chace and his team were great to work with, we never felt lost in the process. They always kept us updated, Always answered or returned our calls, text, and emails. I don't think we could have worked with a better team.
My agent Austin Butler was absolutely amazing. He was patient with us during the process of purchasing a new home and selling the one we currently own, and then again when we decided to not do any of that and just refinance our current home. He wasn't pushy and he completely understand everything we were trying to do. I very highly recommend him to anyone looking to get stuff done. I really hope he is around when we do decide to sell and purchase closer to where we want to be. I couldn't have asked for a better agent to work with.
My Veterans United loan officer Greg went above and beyond the call of duty to assist me with the purchase of my new home. Immediately after applying for the loan, Greg reached out within 5 minutes and I was preapproved within 15. I realized his exceptional, meritorious service when he returned all calls as promised. He made countless calls to my finance company, insurance company, etc often holding in queque for an hour or more at times and continued to return calls each and every time as promised. He distinguished himself as an extremely skilled and accomplished professional. He continued to make contact with all necessary agencies until the promised closing date was met, which in my mind was record time of only 3 weeks. Because of Greg I will tell anyone looking to purchase a home with a quality loan company to look no further than Veterans United.
jeff and his team are awesome!!! highly recommend
I absolutely loved my team from Zane in my initial call and Adam in the closing process.
We had a wonderful experience working with this team especially with Ms. Brittany & Ms. Annie. From start to finish, they were professional, responsive, and incredibly supportive throughout the entire loan process. They made what could have been a stressful experience feel smooth and manageable. We truly appreciate their hard work and dedication in helping our family secure our new home. Highly recommended!
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Shannon was wonderful to work with during this process. Thank you.
Documentation and the overall process was smooth and easy to access and hassle free.
The team was constantly on top of every issue. It made for a very smooth home buying process. We had small hiccups that were handled within the day the happened and barely effected the process at all. I'm glad I got the team I did, couldn't imagine having anyone else work this process.
Working with Veteran’s United for my mortgage was a very smooth experience. The entire process was clear and transparent from start to finish. Communication was excellent, and whenever I had questions they were quick to respond and explain what was needed. The online checklist was especially helpful. It made it easy to keep track of documents and understand what steps were coming next, which made the whole process feel organized and manageable.


