It a good process for the most part. I asked for something I thought simple to do ei put
my wife’s name on the deed with no explanation of why it wasn’t done is the main negative I am feeling negative about.
Communication is not good.
Response from Veterans United
Hi Jeff,
I’m sorry to hear communication didn’t meet your expectations. Staying connected and keeping things clear throughout the loan process is something we take seriously, and I regret that we fell short here.
When you have a moment, please reach out to our Client Advocate team at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
We absolutely love from top to bottom every step of this Mortgage loan process. Shout out o one of my favorite people Amanda
Billy, Larry and the rest of the team were top notch!! 5/5 would recommend to all my vet friends
I was delighted with VU when I bought my first home. And I'm even more delighted with them for their help buying my second home, Nate was always there for me.
From the moment we were connected with Veterans United through Zillow, we had a fantastic experience. Everything was handled promptly, even exceeding our expectations for completing tasks on a holiday weekend.
Wonderful service throughout
The team was very helpful during the process. And cared about the customer. With Veterans United your not just a number your a customer the team cares about. Would highly recommend Veterans United to other Veterans as they are there to help you through the whole loan process. And are there to answer any question you have.
He was efficient and helpful
Ready to see for yourself?
Experience first-hand why 350,617 homeowners give us a perfect score!
It has been a very long home search. Tim, Kurt, and Chris were OUTSTANDING, they put me first and we're always encouraging. The gifts Chris had sent to us are awesome. This isn't the end either looking forward to my next home buying adventure and only Tim, Kurt and Chris will do. Bravo Zulu gents.
Highly recommend as this is my second time using Veterans United
I'm a #Proud Veteran Homeowner.Thank you for all of your work. I am happy with my first house.
My dream cam true lot of work but had a great Reality Angle Jake a you Stacy Lou you all an my Gog bless you all .
