I was very worried about the home buying processed. However, we had a great Realtor and she made sure all documents were submitted on time and was able to communicate for us with Veterans United. They made the process a lot easier when you have an experience Realtor and a mortgage company that knows how to make life easier. Thanks Veterans United!!
Response from Veterans United
We are glad to hear from you Eguine. Thank you for taking time out of your day to share this encouraging feedback. Our Client Advocate team is available to discuss your experience, and seek new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you.
Veteran United is the best va loan the people help true end of you loan
This was a way better experience than I had the first time around with USAA. Trying to get answers to simple questions and responses to email was a nightmare. My Veterans United loan specialist responded promptly and professionally whenever I had questions. Great job all-around.
I would highly recommend Veterans United for your next home buying experience. They are truly VA home loan experts and made the home buying process a breeze. I received excellent customer service from every single person I talked to. Thank you Mike Mange, Mike Cecero, Adam Carr and libby Enriquez, for being such professionals and having an awesome work ethic which led to us closing in under 30 days and stress free. You guys are great. Thank you for everything.
Ask for Renee. She is extremely professional and kind natured.
Really I didn’t think they were that good they fool me and I am glad they did when I told them I was hard of hearing they made sure I understand they txt me from beginning to end took time and answer every question I had
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This was a good chance to get a home at our budget and to know we was being lookeed out forr during the process.
He was constantly available and had an answer for our every question. He was beyond courteous and professional. An absolutel pleasure and joy to work with. He followed up with us through every step. He even went as far as to send us a house warming gift. I would recommend Veterans United and especially Taylor’s team with out hesitation.
YOU you made it so easy for me to understand the documents and everyone was so helpful. I liked using the internet to review documents & sign documents. The entire experience buying my home was easy for me thanks to your staff. GOD BLESS YOU ALL .
It was a great experience! I highly recommend VU!!!
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To my team from start to finish I say THANKS for your EFFORTS, endless COMMUNICATION, clarity provided to the DETAILS of my loan and DEDICATION to getting me to the end - without you my DREAM would not be REAL. Thanks for allowing me to be me during my journey of home purchase. We all know the seller issues left my with sleepiness nights, tears and restless days- but I made it by the requested deadline date submitted. Crystalline, Micheal, Ted and Brad thanks ... thanks ... thanks (with tears and hugs). Each day I wake up or drive up to my house I’m grateful for your assistance and I DID IT !!! If my spouse was here and I’m certain he was looking down (as Brad can share during closing/signing) he would say THANKS FOR TAKING CARE OF ME !!! Blessings upon you ALL !!! IT TRULY TAKES A TEAM and PATIENCE
I strongly recommend Veterans United. They treat you on a personal level and very professional. Keep up the good work
I am so pleased with the entire home purchasing process. Felecia Solomon was the best! From the initial call to the final email following the closing, Felecia walked me through the entire process. I did have special circumstances that had to be resolved, she never flinched, we journeyed forward. No empty promises were made, we simply stayed with the plan. I have shared my experience with two families that are looking forward to home buying. My advice was to believe the advertisement, they are all that and more. VU, you guys rock, in record time!
Trustworthy and honest. Loyalty to their customers.
