Veterans United is a outstanding loan company to work with. I would recommend them to any veteran that is looking to buy a home.
The most awesome thing happened, and Vashel and his team made it possible. Thank you.
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Experience first-hand why 372,235 homeowners give us a perfect score!
Such a simple and easy process. I will use these guys again for my next refi or purchase.
Beware, Veterans United will sell your loan just a few days after the closing...ever heard of a company called "Mr. Cooper"? We have now!Beware, not all their "loan specialists" are as smart or professional as they should be. Our "loan specialist" did not seem to have any concept of standard accounting practices, much less know how to deal with the individual he was working for in an efficient and guiding manner. Because of misinformation, or simple negligence, our closing was delayed a week and cost us hundreds of dollars in motel bills, restaurant bills, rental fees for the moving truck, etc., etc., etc.We do not recommend Veterans United to anyone. Shop for your mortgage loan company and choose one which will service you and your loan for the entire term of the loan; and preferably a company where you can talk with your loan advisor face-to-face.
Response from Veterans United
We're sorry you feel let down that your loan is being serviced by another company. Our Servicing team is still available to assist you if you have issues or concerns with your loan servicing, however. Our Client Advocate team would also like to know the details of your loan process that led to a delayed closing. We strive to execute each home loan in an efficient manner, and to properly set expectations for our Veterans. If this was not your experience, we'd like to find out why. Please reach out to our Client Advocate to help us improve for our Veterans.
Definitely use Veterans United! There very knowledgeable and will see you thru from beginning to end!
Thanks again for a job well done
Thank you for providing such a high quality service!
Christopher and Jon’s service is unmatched. It was incredible how responsive and thorough they were with everything. The process is extremely efficient, the website is very user friendly.
I have already Referred my son to John for a Great veterans United experience.
With this being my first time buying a home I had a LOT of questions, some of which were off the wall and random, and every single one of them were answered in a timely and very professional manor. I am very satisfied with my choice of Veterans United.
