Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,884

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 425,884 unfiltered, unedited reviews

Starting on Page 1019 of 14125. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Ryan and the team are the BEST. We couldn't be more satisfied with with our experience after losing our first home. There was zero prejudice, just superb service. My Family thanks you ALL!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Overall the process was great and the team was always there to offer support or assistance. I would recommend them to any other veterans looking to buy and would use them again in the future if needed.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

We have now purchased 3 homes through Veterans United, if we purchase in the future we will absolutely be using them again they are amazing to deal with, a seamless process, especially Zane and his team. Thank you!!!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Veterans United is definitely the agency to go with when it comes to buying your home. They truly make sure you feel like you are a part of a family! I'm grateful to them for making my dream of buying my first home come true!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

I'd have to say everyone at veterans united was extremely pleasant to work with. They were prompt, courteous, and always had a kind word. Amazing crew!!!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Everyone involved did an amazing job getting my wife and myself in this house. Could not be more pleased!☺️ Thank you everyone!!☺️❤️

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

I loved this whole home buying move! This team made it exceptional for me I got the home of my dreams... Thanks a million ❤️

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
Photo submission from Fernando M.

Very pleased with attentiveness of the team.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

2 out of 5 Stars

There were many times where questions went unanswered until I followed up multiple times. I was not notified of things promptly when time was of the essence. I felt as if it weren’t for me staying on top of everyone I would not have been able to close on the home when I did. Also my closing cost was increased multiple times within the last week or two before closing just to end up getting almost half of it back.

Response from Veterans United

Hi Brent,

I'm really sorry to hear about your experience. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback. It sounds like you had a tough time with that communication and unexpected changes to your closing costs, which is definitely not what we want for our clients. I get how frustrating it must have been to feel like you had to stay on top of everything to make sure things moved forward.

I'd love to look into this further and see what happened. If you can, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com, so we can dive into the details and try to make sure this doesn't happen again.

Thanks for bringing this to our attention. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but please reach out anytime.

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Great service, patience, and understanding. I will definitely be back in the future and hope to work with Vishal Patel, Madison Steinkamp, and their team again. Highly recommended.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Surprisingly, a smooth process!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend
headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

4.5 out of 5 Stars
Would Recommend

The team approach really simplified the process for me!

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

Great working with Casey and Andrew. Very quick to respond to any questions we had!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

Ready to see for yourself?

Experience first-hand why 336,901 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

I really dragged my team along for months and was very confused about everything as a first time home owner but they stuck with me every step of the way and made everything incredibly easy

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Matt and Carrie were great to work with. Everything was very well communicated and was for the most part pretty streamlined. Will recommend them to all my veteran friends and family.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Again great time and got me in my house at a timely manner.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

This was a seamless process from start to finish. I couldn’t be any happier with this process. We closed in less than a month due to our situation of needing a home as soon as we got to Virginia. VU made that happen. I don’t think another team could have made it possible for my family and I. Thank you veterans united.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

More Reviews

See all 425,884 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,250 Veterans started their online quote today.