Veterans United is a great company and helped us out tremendously to get us in our dream home. Made process as smooth as possible and worked hard to over come bumps in the road along the way.
Veterans United from start they were great to work with they backed me all to way to the end.
No need to look anywhere else. Veterans United makes the home buying experience efficient and easy! They took care of us every step of the way!
Without all the complications I had and "special issues" that were part of my package, I would recommend VU. If there is anything out of the norm or something special or different with the case of the home buyer, I would most likely advise to stay with a local lender. Missouri interest loan rates are different than other states (ours was 4% but I still had 4.25% for my loan because MO). Make sure that when the site says closing costs are zero and no money down, insure your closing documents say the same. It was a huge bone of contention for us that zero wasn't zero and it was awfully close to us using someone local. Our personal loan specialist, Andy Moe, came through for us though and made things happen.Andy went above and beyond in order to get our loan closed. It was fraught with tension and stress with one thing happening after another. At one point, I didn't know if we were going to become homeless. The VA wasn't very helpful (for the appraisal or the permissions we needed). Andy was uncertain about the specialty of our loan (we were doing dual entitlement), but he stepped up, educated himself, and made things happen as best as he could as quickly as he could. I do not know if I would recommend Veterans United, but I would definitely recommend Andy.
I would give Veterans United my top rating. This was a 30 day close, a very tight window and they responded to the matters of timing, including the last parts of the process like underwriting in a very timely way.I was even surprised to receive a really nice pair of Air Force socks for my effort, then found out I was going to get a nice shirt sometime soon. When we checked our mail this morning we found another nice gift - a cutting monogrammed with our names on it.All that and a great new home.Thanks!
We would recommend Veterans United to anyone looking to buy a home. Very personalized service. Compassionate and friendly staff. Great interest rates. Billy also helped in connecting us to an insurance company who insures mobile homes.
If you have problems finding a lender, you need to try Veterans United. If they accept your application they will work tirelessly on your behalf to find a lender. Results aren't guaranteed, but they worked for two months to find a lender for me.
The process was painless and stress free! Everyone I worked with at VU was very professional and very helpful.
The Underwriter went outside of her bounds. Holding us up multiple times. Asking for commute distance, not accepting payoff letters, asking for the same documents multiple times, asked for documentation from my fiancee, asking for items on the pest inspection that weren’t required, not accepting my child support income, etc. making it more difficult for me than it had to be. It took us 3 extra weeks to close and I received the closing disclosure 3 times and had to redo a bunch of items. It was tedious and stressful. I almost backed out. I personally will not be using VU again.
Response from Veterans United
Timothy, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further.
Deb is very knowledgeable about the real estate market and is very loyal to us and definitely went above and beyond and is a true professional.
I cant believe how easy veterans united.made it to buy a house. They explained what needed to be done at each step and took all of the stress out of home buying. I feel like they did the hard part for me.
We just closed on our 3rd home with VU and we are incredibly happy! They have great communication response times and all our questions were answered quickly. We will be using them for our next home. I definitely recommend them to all my family and friends!
My experience with Veteran United was no other than outstanding from the beginning to the end. I would definitely recommend the program, also my realtor Andre Moore was Awesome. THANKS Kelly for your recommendation.
If you are in the market for a I highly recommend veterans United
Well I experienced my first mortgage loan and how long it takes to generate a lone !
Ready to see for yourself?
Experience first-hand why 365,306 homeowners give us a perfect score!
Andy, Brandon, and Dan were what I dubbed "the dream team". I hit the lottery with the crew I was assigned from VU for my first home purchase. The only bad thing is, if i ever purchase another home, there is no other place to go but down for customer service as theirs can't be topped!
One of the things I enjoy most about Veterans United is the ability to do everything remotely and with very little time sensitivity. The people are always professional and courteous. Veterans United was there for us the 1st time we bought a home and again the 2nd time. As long as their service continues to be excellent, we will continue to be excellent customers.
Stephen and Christie and Kim and Jim made this happen for me and I appreciate everything they have done for me
Process was quick, painless and very easy thanks to my loan officer and her team!
