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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,299

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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1.5 out of 5 Stars

It was terrible while Emilee Lenz was handling it! Way too many "blame games". If I had known that it was going to take 8 months to refinance here, I would have looked elsewhere.

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

3.5 out of 5 Stars

Scott was amazing. However, the underwritter who was asking for stuff that could have been asked for 9 months prior instead of 2 or 3 days before when it took time to get was not right. Nothing had changed worth our status. This caused unnecessary stress.

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Veterans United Home Loans made my home buying experience a very easy one. I was in the in the process of a deployment and was still able to complete the process. Veterans United Home Loans was willing to work through my deployment schedule to make this happen. Thank you very much! Highly recommended.

headshot image of Jacob Powers

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend
headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

The entire process, from beginning to end, went so smoothly.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
Photo submission from Deetta B.

My loan team was great, this VA loan process was smooth sail for this team.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

I would personally recommend using Veterans Home Loans to anyone. Great service.

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Veterans has treated me with respect dignity thumbs up for the excellent service that they have and continue to do for me outstanding and Thank all for such awesome and excellent don't ever stop .... Thank all who has helped me thank you Thank you

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Tony and Nichol made the process so easy and stress free...thank you so much

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Best loan process I’ve been thru in 5 years of owning my home.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Veterans United made it easy as first time home buyers.

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

incredibly fast great communication wonderful experience

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Fast, very fast but most of all friendly and knowledgeable!

headshot image of Joey Ortega

Loan Officer: Joey Ortega

NMLS# 1464861

5 out of 5 Stars
Would Recommend

Veterans United was an amazing company to work with and made the home buying process simple! Their staff was helpful and did a great job communicating with me every step of the way.

headshot image of Jesse Kangas

Loan Officer: Jesse Kangas

NMLS# 1494266

5 out of 5 Stars
Would Recommend
headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

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5 out of 5 Stars
Would Recommend

Excellent job from Maureen!!! As well as Candy and Jacob! Thank you so much for your help

headshot image of Maureen O''Hare

Loan Officer: Maureen O''Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Everything was great! The process for a new home buyer was fantastic and very well explained.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

I already have given Chris Primmer’s contact information to a veteran that served in Operation Freedom. You guys really know your stuff. Thanks so very very much. You led me every step of the way.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

More Reviews

See all 435,299 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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